Cape Coral Chrysler Dodge Jeep Ram - Service Center
Cape Coral, FL
4,462 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center
Went above and beyond Dan Smith was my service advisor and Brandon was my service tech. Both were amazing and went above and beyond what they had to do. Both wanted to make Dan Smith was my service advisor and Brandon was my service tech. Both were amazing and went above and beyond what they had to do. Both wanted to make sure that all my concerns were taken care of. I would highly recommend this dealership. More
Nothing got done 😐 I made arrangements to report the following day Upon my at 8:15 am. Was there for front and rear sensors stop working, Also advice for Free Tire ro I made arrangements to report the following day Upon my at 8:15 am. Was there for front and rear sensors stop working, Also advice for Free Tire rotation. 3 hours later nothing was completed, Was advice I need to return Truck another day and receive a rental car, Still have issues with truck, sensors, air wind from passenger side door, need to make arrangements, l have warranty plan. More
Inspetion proceedure on certified preowned Inspection proceedure needs adressing Battery bad at time of purchase Tire lowering cable frozen Parts not ordered came incomplete Over all not an Inspection proceedure needs adressing Battery bad at time of purchase Tire lowering cable frozen Parts not ordered came incomplete Over all not an efficient flow of communication from customer to service advisor to technition to parts to satified customer I write this as a retired service manager of equipment co. With over 30 years experience in customer service workshops. More
oil Change The man to greet me was Jesus. He was very polite and professional. I told him I had relieved a coupon but didn’t have it with me at the time and he The man to greet me was Jesus. He was very polite and professional. I told him I had relieved a coupon but didn’t have it with me at the time and he said no problem and let me have the discount anyway. Came and got me when work was done and went over the bill with me and what services were preformed on my truck.. More
Love this dealership Awesome Experience. If you are in the market to buy Joseph Aviles was my salesperson and he was insanely awesome and the service department was great Awesome Experience. If you are in the market to buy Joseph Aviles was my salesperson and he was insanely awesome and the service department was great. Love this dealership.!!! More
Fast service. Friendly people. Good work. Priced right. Fast.Washed car.. Ready when it was suppose to be. Parts people friendly and knowledgeable. Clean up to date facility. Massiv Good work. Priced right. Fast.Washed car.. Ready when it was suppose to be. Parts people friendly and knowledgeable. Clean up to date facility. Massive selection of new cars. More
Very good service. Even though i have to take the truck back to show the diesel tech the problem I'm having (Brake Issue). The service is great and the personal are awes Even though i have to take the truck back to show the diesel tech the problem I'm having (Brake Issue). The service is great and the personal are awesome. They rotated my dually wheels for free, something i was expecting to pay for. All recalls completed and warranty work done and they even washed my truck. All in 6 hours. I look forward to working with them for a long time. Only thing i have is the parts are expensive. I bought 2 diesel filters and it came out to 180 dollars, and i know i could get them cheaper even being OEM. But because i was there i just spent the dime as i didn't have time to go get them any where else at the time. But if i ended up paying for the rotation it would have worked out to about the same. More
Do not go here without learning what things cost. I was there to have a diagnosis done on my uConnect system. Told me there was a problem with my battery and they couldn't do the diagnosis without me I was there to have a diagnosis done on my uConnect system. Told me there was a problem with my battery and they couldn't do the diagnosis without me getting a new battery. I knew the battery wasn't that old and under warranty. They told me to replace my battery would be in excess of $400. When I said I had a Dodge Journey and the battery was in the wheel well they said then it would be even more. I went back to the dealership where I got the battery; it was under warranty and I didn't have to pay anything for it. When I asked for the cost of replacement it was less than $200, with the battery being in the wheel well. Plus I called and they never returned my calls. I won't go back. More
Quick oil change I utilized their quick oil change service, no appointment necessary. The employees were friendly and helpful and the work was done in the 45 minutes I utilized their quick oil change service, no appointment necessary. The employees were friendly and helpful and the work was done in the 45 minutes I was promised. I would definitely go there again. More
Excellent service Great service and good prices ,amazing customer service. Very quick service and professional.i make an appointment online the two nights before and ev Great service and good prices ,amazing customer service. Very quick service and professional.i make an appointment online the two nights before and everything was fast. More