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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,462 Reviews

4,462 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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August 08, 2019

Went above and beyond Dan Smith was my service advisor and Brandon was my service tech. Both were amazing and went above and beyond what they had to do. Both wanted to make More

by WEAVERM28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Smith, Brian Hunter
Aug 12, 2019 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for this unbelievable review. Honestly, we can't thank you enough for taking the time out of your day to post this incredible feedback! Take care and we'll see you next time!

August 03, 2019

Nothing got done 😐 I made arrangements to report the following day Upon my at 8:15 am. Was there for front and rear sensors stop working, Also advice for Free Tire ro More

by Jimmie1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Marshall
August 02, 2019

Inspetion proceedure on certified preowned Inspection proceedure needs adressing Battery bad at time of purchase Tire lowering cable frozen Parts not ordered came incomplete Over all not an More

by DRYGY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brian Marshall, Patricia Tolson, Rebecca Dodds
Aug 05, 2019 -

Cape Coral Chrysler Dodge Jeep Ram responded

We thank you for bringing this to our attention. We are disappointed to hear that your experience with us has been anything less than the best. Please know this has been forwarded to our management team. We greatly appreciate your feedback.

August 02, 2019

oil Change The man to greet me was Jesus. He was very polite and professional. I told him I had relieved a coupon but didn’t have it with me at the time and he More

by zegminner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus
Aug 05, 2019 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

August 01, 2019

Love this dealership Awesome Experience. If you are in the market to buy Joseph Aviles was my salesperson and he was insanely awesome and the service department was great More

by LaxCoach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gable, Joseph Aviles, Rebecca Dodds
Aug 05, 2019 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

July 31, 2019

Fast service. Friendly people. Good work. Priced right. Fast.Washed car.. Ready when it was suppose to be. Parts people friendly and knowledgeable. Clean up to date facility. Massiv More

by capthookfla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hunter, James Leavitt Jr, Patricia Tolson
Aug 01, 2019 -

Cape Coral Chrysler Dodge Jeep Ram responded

We are glad that you had such a positive experience with one of our service department! Our goal is to see our customers come out of the dealership with a smile on their face! Thank you so much!

July 31, 2019

Very good service. Even though i have to take the truck back to show the diesel tech the problem I'm having (Brake Issue). The service is great and the personal are awes More

by jamshedi69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Diesel Tech., Rebecca Dodds
Aug 01, 2019 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for the positive review. We are glad that you that our service department stuck with the timeline discussed and you were satisfied with our work. See you next time!

July 31, 2019

Do not go here without learning what things cost. I was there to have a diagnosis done on my uConnect system. Told me there was a problem with my battery and they couldn't do the diagnosis without me More

by lynnsv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Smith
Aug 01, 2019 -

Cape Coral Chrysler Dodge Jeep Ram responded

We thank you for bringing this to our attention. We are disappointed to hear that your experience with us has been anything less than the best. Please know this has been forwarded to our management team. We greatly appreciate your feedback.

July 31, 2019

Quick oil change I utilized their quick oil change service, no appointment necessary. The employees were friendly and helpful and the work was done in the 45 minutes More

by Scott
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
unknown
Aug 01, 2019 -

Cape Coral Chrysler Dodge Jeep Ram responded

We are glad that you had such a positive experience with one of our service department! Our goal is to see our customers come out of the dealership with a smile on their face! Thank you so much!

July 30, 2019

Excellent service Great service and good prices ,amazing customer service. Very quick service and professional.i make an appointment online the two nights before and ev More

by darielmartin88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike "Big Mike" Tota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickman, Brian Hunter, Brian Marshall, James Leavitt Jr, Raymond Burke, Rebecca Dodds, Jeffrey Stuart, Frank Fernandez, Giankarlo Serrano
Jul 30, 2019 -

Cape Coral Chrysler Dodge Jeep Ram responded

We are glad that you had such a positive experience with one of our service department! Our goal is to see our customers come out of the dealership with a smile on their face! Thank you so much!

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