Back

Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,025 Reviews

4,025 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

Sort by
September 26, 2024

Brought my jeep in for roof leak. $1900.00 later it still leaks quite evident the didn't check it before releasing it to me. Will be back Friday morning as unhappy customer More

by Bob Keiling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Obi Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention, Bob. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

September 26, 2024

Took time to diagnose the issue and make sure the vehicle was safe to drive More

by tpryll1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro - service dept
Sep 27, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 26, 2024

Lack of communication at the dealership, with little regard to the importance of customer satisfaction. More

by jeremiahl
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Obi Ortiz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 25, 2024

I thank Chrysler dodge jeep for having the parts and the mechanic to fix my car. Thank you for your updates. More

by cmc1st
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jopke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rasiel Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Obi Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Schwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Millspaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Snow
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Rasiel was quite possibly the best most attentive service writer I have ever encountered. Especially considering we did not purchase our vehicle from Cape Coral dodge. We had an issue with our Jeep and had More

by adgeaddy315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rasiel Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

disappointed with the service, parts that charge and are not exchanged, delay in sending information, I have a RAM truck and I don't take it to this dealership for maintenance More

by marcio
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Obi Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

What took place not the dealers fault. ... they did a great job,not a problem More

by knnx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 25, 2024

Excellent service and very knowledgeable! I will highly recommend this dealership to my friends and family. Couldn’t ask for more!! More

by catalinabossong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Schwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Vinals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 25, 2024

This was the first time since we have had the car that the service was above and beyond. It was nice to have such a bubbly agent who waited on us! When I picked up car it was ready to go with no waiting!! More

by jkats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Millspaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 25, 2024

I was able to schedule an appointment for my Jeep very quickly. I was offered transportation back home while my vehicle was being serviced and was offered a ride back to the dealership. They accomplishe More

by randbq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Jopke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

...
32
...