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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,641 Reviews

4,641 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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August 14, 2021

Thanks to Sales Big Mike and Service Mike for taking care of a broken part on my recent purchase! They are the best!! Easy Peasy! More

by jgrande
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

August 14, 2021

prompt and courteous. Addressed all concerns. Awesome assistant service manager! I would definitely recommend this dealership. Thank you for all your hard work, its appreciated. More

by TARAKOKOSZKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Assistant service manger
August 13, 2021

After I bought the vehicle I got a bolt in my tire. I called my sales guy and he and the manager told me to bring it in and it was taken care of. Very quick and efficient. I am very satisfied with my pur More

by steveyo82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Manomat
Aug 18, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

August 13, 2021

The people who take care of your vehicle inside the garage only do half day job they do tire rotation never check the air also lie about the air filters I also take care of my vehicle I know what's hap More

by bobbybumpus
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Aug 18, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

August 12, 2021

Service labor ok, bad costumer service i feel like i went to ask for a favor, I paid for my car and my service. Never go back More

by danielmolina77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Castori
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case.

August 09, 2021

Everyone I came in contact with during my service appointment for my Jeep was extremely helpful and easy to work with! Thank you so much! More

by 3sunset
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA, Juan Flores
Aug 10, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

August 09, 2021

Your service technician Matti is very knowledgeable. Fast to help you and follows up on everything. Coming back in on Thursday to get some shotty work corrected. I'm sure it will go well. But Matti won't be More

by wlmiracle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matti
Aug 10, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

August 09, 2021

I had a 10am appointment for a service to install a part. Showed up a few minutes early and had to stand by my vehicle for about 15 minutes before being greeted and checked in. After that I was told it would More

by MGOUGE44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Castori
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2021

Service advisor Mike Castori was great. When an unexpected tire issue was found during a routine oil change and tire rotation, Mike was able to resolve that issue at the same time and in a timely m More

by bill000117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

August 05, 2021

I had talked to someone about getting my vehicle looked at a day prior and was told I would be in an out before a certain time so I wouldn’t be late for work. I asked plenty of times to get in right away a More

by patriciaa.angelicaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA, Daniel Allred
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