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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,636 Reviews

4,636 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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September 15, 2021

Mike was friendly and it was a great service experience from start to finish. comfy waiting area inside the main dealership, free snacks and drinks were a nice touch. More

by dhicks928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

September 15, 2021

Great staff that welcome you as soon as you arrive in service or showroom. They get right onto the service issues right away with check in and taking your vehicle in. Wait time is very minimal and always More

by steve.payne61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Powers
Sep 21, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

September 15, 2021

My chargers electrical items stopped working yet again. No wipers, signals, windows, nothing. The steering had a whine thats been ongoing every visit. The seat adjustment to leave the vehicle doesn't alw More

by LUGWIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Reid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, Juan Flores
Sep 22, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

It seems like your visit with us wasn't up to par. If you could please let us know what went wrong contacting us at social@capecoralcdjr.com and include your name, reason for sub par visit and best way of contacting you. That way we can send it to upper management to get everything resolved.

September 15, 2021

Javaer was a great help and his customer service is very good, he is definitely an asset to your company More

by MICHAEL.HARPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAVIER GONZALEZ
Sep 21, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

September 14, 2021

Service was performed in one day. Labor cost was high. Service person did a good job with me More

by billc8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

September 14, 2021

Worst service ever. They were horribly. Worthless, I would not recommend them to anyone. If I had service for my Ram closer I would not go here. My service rep was pathetic. Completely useless. More

by hustad1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Castori
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2021

Excellent dealership for all your needs!After searching Excellent dealership for all your needs! After searching 5 dealers for my Grand Cherokee , Jay Ganzi gave me the best deal by far. Would not go anyw More

by wendi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ganzi
Sep 21, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

September 10, 2021

Excellent and timely service at a GREAT Price. The very best customer service from professionals who care about the work they are doing. WELL DONE More

by CDLAMBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA, Juan Flores
Sep 21, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

September 09, 2021

Michael was very helpful and a pleasure to work with. The experience was a good one. I will be coming back for service there again. More

by avajenny912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

September 08, 2021

Poor communication throughout the whole process. After 2 weeks in your shop and less than 100 miles later my vehicle is back in for the exact same problem! More

by tjbero1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Maxey
Sep 21, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case.

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