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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,636 Reviews

4,636 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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September 22, 2021

Nice job. Pre-registered on the website but that information was not available to the service coordinator so I had to re-register in person More

by jeanne.jagodzinski
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

September 22, 2021

Service was excellent. except no information for 2 and one half hours of waiting. no charge was the best part More

by billc8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Sep 23, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

September 21, 2021

Great Service, Nice people, Great staff. We will always recommend services there to all our people. More

by ovielfalcon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAVIER GONZALEZ
Sep 22, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

September 21, 2021

Scratched my tint and left dirty residue from the filter they changed on my center console. They also broke a wiring harness. Replacement will come in 10 days, then I'll have to bring my truck back again. C More

by MCC0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Sep 22, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

It seems like your visit with us wasn't up to par. If you could please let us know what went wrong contacting us at social@capecoralcdjr.com and include your name, reason for sub par visit and best way of contacting you. That way we can send it to upper management to get everything resolved.

September 17, 2021

When I arrived I was greeted by a friendly service manager. He asked if I needed anything, including a ride home. Told me the vehicle would be done by 4:30, he would call if there was any issues. When More

by rmontorsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

September 17, 2021

The service department needs to answer the phone. I had to drive to the dealer after several failed calls just to get a question answered.. The tech failed to check the air in my tires. I thought possibly More

by themarino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get a name
Sep 22, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

It seems like your visit with us wasn't up to par. If you could please let us know what went wrong contacting us at social@capecoralcdjr.com and include your name, reason for sub par visit and best way of contacting you. That way we can send it to upper management to get everything resolved.

Sep 22, 2021 -

themarino responded

No need for further review. I’m sure you have had times when you know workers are there but just won’t answer the phone. Fortunately I live close enough. Thanks Al Marino

September 16, 2021

Mike Castori was extremely nice and very efficient throughout the service performed on my 2019 Ram Longhorn. I am extremely satisfied with my whole experience at Cape Coral Chrysler Dodge Jeep Ram! More

by Godirect101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

September 16, 2021

Always get excellent service. Polite, prompt attention to care of my Jeep. Have never been disappointed since the day I purchased my car. More

by PAYMEOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I don't have names
Sep 21, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

September 15, 2021

Prompt and kept me in the loop on my repairs. Very courteous staff Support persons. More

by stevemontgomery941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

Sep 21, 2021 -

stevemontgomery941 responded

I will always recommend Cape Coral dodge for vehicles. Very good staff, service writers and knowledgeable personnel.

September 15, 2021

Timely service and friendly staff. Had a recall issue and the test went smooth. Good follow up as well More

by prateb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

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