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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,025 Reviews

4,025 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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October 12, 2024

Didn’t fix the problem, still charged for the rental. Claimed they fixed the problem 3 other times. “It’s a different code this time” doesn’t work for me when the same problem keeps happening. More

by Mike
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Barroso
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

The staff are very nice and friendly. I feel like I'm part of their families. More

by drkmahoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

They got me right in and the part that was supposed to arrive on monday, arrived on Friday and they put it in the vehicle as quickly as possible. As a previous employee it was good to see some of the peop More

by ryyryy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Schwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane took care of everything, and will seek him out the next time something brakes.
October 11, 2024

When told my part would arrive monday, it actually arrived Friday and Saturday the part was put on, thanks to Shane coming in on his off day and taking care of it for me. More

by ryyryy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Schwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Great service! Friendly staff! Nice customer service area. Clean restrooms and complimentary drinks. I loved my experience! Thank you! More

by cbedwards1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jopke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember names.
October 11, 2024

Very curious and friendly. ..Always fast and great service..I will always use this dealership More

by jprovencher3320111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obi Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

I have no use for any dealership that does not answer the phone no matter what dept. or what day and does not even return messages !!!!!!! That is what I think of when I hear this dealerships name!! More

by kperkins6310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Barroso
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

My experience was an excellent one in all aspects. I will be back. Thank you! More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Rasiel is always great getting my car fixed…. He understands the importance of being a customer service representative. More

by malegolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rasiel Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

The time frame was longer than we thought due to parts being on backorder. However once you received them you did an excellent job. More

by leada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rasiel Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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