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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,632 Reviews

4,632 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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March 14, 2025

Went for the Jeep recall. Waited over 3 hours; received no completed work order. Tried to call for 3 weeks; nobody would return my call. More

by MCMANUS10
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t work with anyone; no one cared.
March 13, 2025

It was a great experience! Everyone was very professional. It differently recommend them to my friends. More

by paulaj2757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren
March 13, 2025

Service department was up front and accurate with predicted wait time, so I knew what to expect More

by jeffrey_calandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren
March 13, 2025

My wife took the Jeep in for me she said the young man that helped her was very pleasant to deal with More

by alis_rdrgz
Recommend Dealer
Yes
March 13, 2025

Wait time in the service center is too long , so unacceptable, even with an appointment. More

by SASSYCASS52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not work with any of the choices.
March 13, 2025

Horrible general manager Josh Clinton. We are the people who make your dealership. Without us you’re nothing More

by DREEMXXX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Clinton General Manager
March 12, 2025

Lisa was an excellent service contact. I appreciate the Lyft ride home as a nice perk. The DealRater is a piece of junk. This is my third and final attempt to give a positive review. More

by BANNERBOUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Millspaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

My service advisor’s name was Ibrahim He was on top of things with my vehicle. He kept in communication with me at all times kept me informed. He was very polite, super attentive, Had a very good person More

by KRYSTAL.BREWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibrahim
March 11, 2025

I have done three of these surveys and I’ve said the same thing, your service department leaves much to be desired. More

by SASSYCASS52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of these people
March 11, 2025

Lisa my service representative is outstanding and goes the extra mile to provide customer service! thank you! More

by kathleenbosleykershaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Millspaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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