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Cape Coral Chrysler Dodge Jeep Ram - Service Center
Cape Coral, FL
4,023 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,024 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center
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October 22, 2024
Mike Castori was fantastic and finally took care of the situation. He was very professional and very knowledgeable. situation. He was very professional and very knowledgeable. More
by paul.neira99
Verified CustomerEmployees Worked With
October 22, 2024
I’ve needed service twice on my 2022 gladiator, service department has been extremely helpful with scheduling and took care of both items promptly. department has been extremely helpful with scheduling and took care of both items promptly. More
by Jeep Fix
October 22, 2024
Quickly identified two issues on newly purchased 2025 Ram 1500. Diagnosis was uncertain so they provided a ride home and back when it was ready. Service intake was quick and well organized and the rest of th 1500. Diagnosis was uncertain so they provided a ride home and back when it was ready. Service intake was quick and well organized and the rest of the dealership appears the same as well. I purchased many vehicles personally and by the dozens for work over the years and been in many dealerships and a well-organized, well-run dealership is always a good sign that they're taking care of their people and their customers. They are THAT dealership! 👍 More
by map4538
Employees Worked With
October 21, 2024
We moved with Jeep vehicles from out of Florida, so they were not purchased from this dealership. My past experiences have been mixed. I’ve made three trips for service on one item, the first was while the were not purchased from this dealership. My past experiences have been mixed. I’ve made three trips for service on one item, the first was while the car was still under warranty. They finally fixed it this time. Rear window motor bracket was not in place. This was after a part was replaced on each of the two previous trips. Previous concerns about service errors were totally ignored! Overall, this time, the assistant service manager listened to my concerns and was very considerate! More
by briantfinn
Employees Worked With
October 20, 2024
I brought my 22 Ram in for some warranty work and it turned out that it needed a part that was back ordered for weeks. Ras told me they would find me a loaner truck but it wasn’t necessary because he tr turned out that it needed a part that was back ordered for weeks. Ras told me they would find me a loaner truck but it wasn’t necessary because he tracked down the part I needed from another dealership and had my truck back to me the next day. Very happy with my experience with the service department. More
by millerj263
Employees Worked With
October 20, 2024
Very fast service in the express lane. Did ask the rep if they could check one thing besides the oil change and he told me no and that I was essentially in the wrong line. It shouldn’t hav Did ask the rep if they could check one thing besides the oil change and he told me no and that I was essentially in the wrong line. It shouldn’t have been a big deal to pass my vehicle to service after the oil change to have them look at the concern. Not the best customer service experience. More
by sgordon63
Employees Worked With
Can’t remember the Spanish reps name
October 20, 2024
I had a check engine oil light come on, called my regular dealer, was be several days before they would get me in. Called Cape Coral RAM in 2 hours later they had me in. They offered to give me a ri regular dealer, was be several days before they would get me in. Called Cape Coral RAM in 2 hours later they had me in. They offered to give me a ride to my Doctors appointment and All. The issue with my RAM was easily resolved! My service manger was Obi Ortiz and I will request him on my next appointment as they are now my dealer. More
by corseexcabating
Employees Worked With
October 20, 2024
Excellent costumer service. Great professionalism. Definitely recommend this place to anyone. Best dealer in town Great professionalism. Definitely recommend this place to anyone. Best dealer in town More
by Sminato
October 20, 2024
I had a unique issue with my Wagoneer, I had purchased it through CarMax and was looking for a dealer that could take the CarMax warranty.... I had very bad luck until I spoke with Lisa at the Dealership.... through CarMax and was looking for a dealer that could take the CarMax warranty.... I had very bad luck until I spoke with Lisa at the Dealership..... She got me in ASAP, there were a few issues happening with the car and she made sure that everything was taken care of in the proper manner. Overall GREAT GREAT experience!! Thank you so much!! More
by astridnadeau
Employees Worked With
