Cape Coral Chrysler Dodge Jeep Ram - Service Center

I’m very please with the service and the follow up communication when ready for pick up communication when ready for pick up More

Totally sucks big time. Call me 239-322-8071 and I’ll tell you. (I know you won’t call) Call me 239-322-8071 and I’ll tell you. (I know you won’t call) More

Great service, everything is running and working smoothly! Lisa followed up to make sure as well. smoothly! Lisa followed up to make sure as well. More

No complaints at all. Everyone there was awesome.. Great customer service. They treat you as a person not a number. Everyone there was awesome.. Great customer service. They treat you as a person not a number. More

Ibrahim was friendly and efficient; he made me feel heard. I will continue to utilize the service department. heard. I will continue to utilize the service department. More

Extremely happy with the purchase of our new pre owned Jeep Wrangler. Carlos Cruise our salesman worked hard to make sure we were happy with our purchase. Service department also was quick to address al Jeep Wrangler. Carlos Cruise our salesman worked hard to make sure we were happy with our purchase. Service department also was quick to address all minor concerns. Wonderful buying experience! More

They were really helpful and really fast with the service also. I would recommend this dealer to anyone. also. I would recommend this dealer to anyone. More

ZERO communication. No care for customer or customer’s time. Excuses made and lied to No care for customer or customer’s time. Excuses made and lied to More

They are liars and crooks. Charge money to tell what’s wrong and then lie about all that’s wrong with car Charge money to tell what’s wrong and then lie about all that’s wrong with car More

The service department is great, the sales and GM team is horrible. I purchased a new 2024 grand Wagoneer, series III on Friday. Within an hour of driving it off the lot, the car broke down. They gave me a l horrible. I purchased a new 2024 grand Wagoneer, series III on Friday. Within an hour of driving it off the lot, the car broke down. They gave me a loaner and went to fix the car. All weekend they had it and no one contacted me, I had to continually text the sales rep about the car. I asked for a manager or GM to call me. They said they would and no one ever did. I contacted again on Monday, they said someone would be in touch and the car would be ready. Finally, in the afternoon Obi from service contacted me (he’s great!) and talked about what was going on. The car had another issue on Tuesday, I had to take it back into the dealership. Still no contact from a GM or manager even asking how to help or apologizing for the inconvenience. You buy a $120k car and except it to work at the very least and further if it doesn’t someone to at least reach out to help. Once they got our money from the sale, we were dead to them. Never buying from this dealership again, unless they revolutionize their customer service. More