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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,023 Reviews

4,023 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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October 31, 2024

Poor service, poor customer interaction, texting system does not work for service notification, no reply or response More

by djankowski1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Barroso
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Communication was at a loss. No feedback on what was actually happening with the jeep fix. Would be best to remain open dialogue with customer. More

by brandon.zoerhof_28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Schwinn
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Good job thanks Tyler I recommend Cape Coral RAM dealer Thanks again #1 In cape More

by Rebeyconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Schwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Mike Castori has been awesome each and every time. I couldn’t ask for a better man. I will always continue with Mike and the dealership. More

by jamesbogliole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Oharriz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Truck is still broken this dealership is a joke and I feel bad for anyone who goes here More

by jessiegrind
Recommend Dealer
No
Employees Worked With
Chris
October 31, 2024

We were pleased by the service and communication from the team, especially our service advisor, Chris. They expedited our urgent car fix and really saved the day! More

by MELANNCOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Taylor was amazing and very helpful. He answered all my questions without hesitation and gave me the most amazing service. I will definitely come back to him. And would recommend him to More

by ppate003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Schwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Great Facility, Service, and Staff! I would recommend the dealership for your vehicle to be serviced! More

by tsp27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Schwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Set appointment times for oil changes, last two times I’ve been there it’s been over an hour and forty five minutes More

by jwschuur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Jopke
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

I had a really hard time getting anyone on the phone. Our case manager did not return calls. Our car took 33 days to fix (broken thermostat). It took 14 days to diagnose. While we waited for the diagnosi More

by caseywalsh29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rasiel Echeverria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
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