Cape Coral Chrysler Dodge Jeep Ram - Service Center

Lack of follow through. No one likes to return phone calls or verify recalls prior to the vehicle being there all day. Couldn’t find my keys when I came to pick up and had t No one likes to return phone calls or verify recalls prior to the vehicle being there all day. Couldn’t find my keys when I came to pick up and had to go to the manager to get a quote on work. Was told that they would work me a discount, but the estimate did not show that. Disappointed in the customer service and follow through. Will not be coming back. More

Good service and did not take forever to get my Oil changed, tires rotate and be on my way changed, tires rotate and be on my way More

You kept my truck for 9 days. Numerous Calls to the representative and to the service manager went unanswered. Numerous Calls to the representative and to the service manager went unanswered. More

We did not receive updates on the car on a regular basis. We were completely blind to the process. Additionally, we brought the car in during a stressful situation, the car breaking down on the side of the r We were completely blind to the process. Additionally, we brought the car in during a stressful situation, the car breaking down on the side of the road. He was more concerned about the closing time than he was in helping me. He told me if we couldn’t get our rental on time, we couldn’t get our things out of our car. Given that we were evacuating from a hurricane, we had things we didn’t feel comfortable leaving in the car. He had zero empathy and even moved the car to a place that made it hard to unload when we got back. I would actively go out of my way NOT to recommend our service advisor. More

Clean and professional. Everyone was polite and cheerful. Service writer was upfront and delivered on his word. Great place. Everyone was polite and cheerful. Service writer was upfront and delivered on his word. Great place. More

All went well and I appreciate the way I was treated and will return for service needed! will return for service needed! More

Need recall work performed on my Ram and they did a good job getting me in and doing the work. job getting me in and doing the work. More

Alex was great, greeted me and got my truck right in. The service did not take terribly long for the 30k service. Will return again. The service did not take terribly long for the 30k service. Will return again. More

Very happy with service. And the people were great . Very happy with the work that was done. And the people were great . Very happy with the work that was done. More

Great service. .Quick Appointments..answers the phone! I drive out of my way to come to Cape Coral for service on my Jeep!! .Quick Appointments..answers the phone! I drive out of my way to come to Cape Coral for service on my Jeep!! More