Cape Coral Chrysler Dodge Jeep Ram - Service Center

It took two appointments too get repaired, due too wrong part ordered. Interior of vehicle not cleaned of plastic covers on seat and floor mats on completion . part ordered. Interior of vehicle not cleaned of plastic covers on seat and floor mats on completion . More

You took my money and didn't fix my car , that's not fair. No fair. No More

The dealership took care of my issue in a reasonable time frame under overwhelming conditions due to hurricane inpacts. frame under overwhelming conditions due to hurricane inpacts. More

Mike Castori, my service representative, was absolutely fantastic. I had a horrible experience at Galeana Dodge in Ft myers, and I went to see Mike and he took great care of me and my vehicle. Communicatio fantastic. I had a horrible experience at Galeana Dodge in Ft myers, and I went to see Mike and he took great care of me and my vehicle. Communication, cost analysis, and easy were fantastic. Thanks Mike! More

Made my appointment online, very convenient. Was assigned Christoffer Reed, who met with me on my arrival and we discussed the service I was looking for. I needed 180,000 mile service for my 200 Was assigned Christoffer Reed, who met with me on my arrival and we discussed the service I was looking for. I needed 180,000 mile service for my 2005 Jeep Wrangler LJ. Mr. Reed looked up what was required, wrote an estimate, and got my approval prior to starting work. While my vehicle was being serviced, I received updates via text messages and personally from Mr. Reed. The work was completed in a reasonable time. This is my second visit to Cape Coral Chrysler Dodge Jeep Ram and both times I have been treated well and the work performed to my satisfaction. More

Went to dealer to get rusted bolts fixed in December of 2023 and we just now finally got them fixed October 30, 2024. I understand you don’t have a body shop. But would be nice to know prior to purchasing 2023 and we just now finally got them fixed October 30, 2024. I understand you don’t have a body shop. But would be nice to know prior to purchasing vehicle. After all it worked out and the service manager took care of it. More

They took care all of my problems I had with the car I just washed it and cleaned the in side it was dirty just washed it and cleaned the in side it was dirty More

On time from arrival to the car wash. Quote on price was perfect and fair. Quote on price was perfect and fair. More

Lack of follow through. No one likes to return phone calls or verify recalls prior to the vehicle being there all day. Couldn’t find my keys when I came to pick up and had t No one likes to return phone calls or verify recalls prior to the vehicle being there all day. Couldn’t find my keys when I came to pick up and had to go to the manager to get a quote on work. Was told that they would work me a discount, but the estimate did not show that. Disappointed in the customer service and follow through. Will not be coming back. More

Good service and did not take forever to get my Oil changed, tires rotate and be on my way changed, tires rotate and be on my way More