Cape Coral Chrysler Dodge Jeep Ram

Robert ( Very Professional ) made my Appointment for Oil Change , Tire Rotation, Hannah was very Professional & Listened to my concerns and made sure everything was taken care of , including replacing my Ba Change , Tire Rotation, Hannah was very Professional & Listened to my concerns and made sure everything was taken care of , including replacing my Backup camera . It was a Very Pleasant Experience. Well worth my Drive from Naples . Will Definitely Return ! More

unsafe alignment.. Front end alignment,left loose bolts. Got about Half way home when i felt steering was off and front left tire caster was out.Had Re-alignment done at Front end alignment,left loose bolts. Got about Half way home when i felt steering was off and front left tire caster was out.Had Re-alignment done at home Chrysler dealership, they confirmed that two bolts were not torqued down to spec.VERY DANGEROUS CONDITION !! Contacted service manager Raymond Powers at Cape Coral Chrysler 3 times and was promised refund . Empty promises very very poor customer service. Will contact Chrysler Customer service as my next step..Would NOT recommend this dealership even to top air up in tires. Dont know meaning of CUSTOMER SERVICE!!!! It has been 7 weeks since I first contacted Cape Coral Chrysler and Raymond Powers and all I have is empty Promises, VERY SAD SITUATION! More

This was my first time at this dealership for service on my challenger . When I arrived I was greeted immediately and approached by my service advisor Hannah who was attentive and professional. Once my vehi my challenger . When I arrived I was greeted immediately and approached by my service advisor Hannah who was attentive and professional. Once my vehicle was complete she brought over my vehicle. I was very pleased with my experience and will be back in the future. Thanks Hannah More

Everyone was very helpful and attentive as soon as I drove in. Charles Santana was friendly and help me well-informed. I used the shuttle service and Uber worked great. Good idea for social distancing d drove in. Charles Santana was friendly and help me well-informed. I used the shuttle service and Uber worked great. Good idea for social distancing during this pandemic. More

First time having service done on my Jeep Cherokee. Twice as far as my local dealer. Well worth the drive. Assists service manager was very thorough as well as the service technician. Will definitely go back as far as my local dealer. Well worth the drive. Assists service manager was very thorough as well as the service technician. Will definitely go back for next scheduled service. 5 star for sure! More

The staff is all very pleasant and easy to work with. Hannah was helpful and confident in her job. Very clean and professional. Great job at social distancing. Hannah was helpful and confident in her job. Very clean and professional. Great job at social distancing. More

Great service First time I used this dealer and was very pleased with the time they took explaining how the recall service work was done. They also did a follow up First time I used this dealer and was very pleased with the time they took explaining how the recall service work was done. They also did a follow up on any questions I had. More

Service really poor.. i made an appointment for service on my truck. Service was never provided and manager didn't want to resolved my this problem and left me talking by self and he had a really bad att on my truck. Service was never provided and manager didn't want to resolved my this problem and left me talking by self and he had a really bad attitude. More

Great atmosphere &No pressure Fairly easy to deal with."No pressure" Was recommended by my daughter who bought a new car the previous week .I have been thinking about buying a new Fairly easy to deal with."No pressure" Was recommended by my daughter who bought a new car the previous week .I have been thinking about buying a new truck for quite some time. More

Mostly good experience. Very good service experience. Scott was great to work with. Requested work was done on time. One strange item, this is the 2nd time I have had my Very good service experience. Scott was great to work with. Requested work was done on time. One strange item, this is the 2nd time I have had my van in for service and the tire pressure was lower when I picked it up than when it went in. I now have the tire pressure warning light on because of 29 pound pressure in the rear tires.and I am getting email warning alerts about the low tire pressure. The first time I noticed it when I drove off the lot and returned,. and the tires were then inflated. This time I did not notice it until later and do not expect to return for the tires to be inflated, I'll do it myself. This time I reviewed the vehicle checkup report which states the tires are all inflated at 35 psi. None of the tires are at 35 psi, so it makes me wonder what else was not really checked. More