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Cape Coral Chrysler Dodge Jeep Ram
Cape Coral, FL
7,590 Reviews
Welcome to **Cape Coral Chrysler Dodge Jeep Ram**, Southwest Florida's premier destination for superior service, a wide selection of vehicles, and unmatched savings. **"Southwest Florida's First Choice for Service, Selection, and Savings!"**
At Cape Coral CDJR, we're committed to delivering an exceptional car-buying experience. Whether you're looking for the rugged capability of a Jeep, the performance and power of a Dodge, the versatility of a Chrysler, or the workhorse strength of a Ram truck, we have the perfect vehicle for you.
Our dedicated team takes pride in providing top-notch customer service, ensuring every visit to our dealership is seamless and enjoyable. From helping you find your dream car to offering competitive financing options and providing reliable maintenance and repair services, we’re here for you every step of the way.
We’re also passionate about supporting our local community and building lasting relationships with our customers. With grassroots initiatives and a renewed focus on customer care, we’re redefining what it means to be a trusted part of the Southwest Florida community.
Visit us today to experience the difference at Cape Coral Chrysler Dodge Jeep Ram. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,591 reviews
April 30, 2019
BAIT & SWITCH! MUST READ! I went to purchase a Jeep Grand Cherokee at this dealership. (The sequence of events took from 9:30 am to 7pm. ) I am in sales myself , so I was strai I went to purchase a Jeep Grand Cherokee at this dealership. (The sequence of events took from 9:30 am to 7pm. ) I am in sales myself , so I was straight and to the point." I am in the red $6500 with negative equity so , I need $11K for my trade in (fair market), it's also what two other dealerships quoted me and I need my payment under $525 including gap. I'll have $2000 to put down. I'm willing to pay under $30K. My credit is in the 700's with low DTI ratio so financing isn't an issue . I want leather and apple play. " They came back with an $8500 trade in value and a payment in the $600's. After saying it was a no go and walking out , they came up to $10,800 ( Playing games now). I went to lunch and had several phone calls with the salesman, one including the sale price of $29K with added leather and a vehicle including apple play... Then finally a call saying we can get you under $525 a mo. Congratulations. I advised, I will not sign if it's over $525 a mo with gap. I drove back and met with the finance manager. ... We get to the closing table and there was no option for a $525 payment with GAP. The sales price changed from $29K to $32K (this is how they came up to $10,800 for my trade) . Finance guy was pushing for extended warranty and $579 was" the best option" according to the finance manager. I called my wife and she said don't do it, let's discuss the terms and changed price. I WALKED OUT> I was being 100% transparent when I said if it's over $525 a mo. I'm not going to sign! Fast forward to today. The saleman,( VINCENT GONNELLY). And says he can get me a better deal because it's the end of the month, so I shoot him my offer. GEORGE RIGNEY the manager then replied with a text that" I wasted their time. They tried so hard. And some people (i.e. me) just don't see the value in hard work. "GEORGE I was baited and switched! You may get other people to agree and switch the sale price and their monthly payment at the closing, but not me. ****My advise to the public, always focus on the sale price. Get everything in email. Test drive then negotiate over email and phone. Have them send all breakdowns in writing and be aware of the rate and length of terms. Communication is key. If the structure of the deal changes that should be brought to your attention prior to the closing table. I get another text message from "VINNY" and he said, "I'm sorry you are afraid of your wife." NO, I respect her. She runs the house hold budget including vehicle payments and I manage two companies. DONT DO BUSINESS HERE. There are other dealers in the area that are professional. More
by BobbyT
Employees Worked With
Vincent Gonnelly, George Rigney
April 29, 2019
Great! It took a long time to get the part, but it's in before I head north. Don, the mechanic, was superb in that he believed me when I said there's been a It took a long time to get the part, but it's in before I head north. Don, the mechanic, was superb in that he believed me when I said there's been a noise needing attention since I bought the Jeep. Other dealerships acted like it was my imagination! (Naples Jeep and /Galliana Jeep in Ft. Myers!). Don went the extra mile, putting the vehicle up on a hoist & located the noise and problem! THANKS DON!!!!! Brian was helpful as well, as was Charles? (retired polliceman from Michigan) who shuttled me home and back. More
by dgrepke
Verified CustomerEmployees Worked With
Brian Marshall
April 29, 2019
Ordered wrong part TWICE Had 1130 appointment- for replacement part on my 300. At 1 oclock..they told me that yet again they ordered the wrong part. Took them an hour and a h Had 1130 appointment- for replacement part on my 300. At 1 oclock..they told me that yet again they ordered the wrong part. Took them an hour and a half to figure that out? Seriously? Maybe it wouldn't have been so bad if this wasn't the second time they ordered the same wrong part. More
by CINDYRICE24
Employees Worked With
Brian Marshall
April 29, 2019
Oil change Used a coupon for synthetic oil change almost four oil changes for the price of two great deal.in and out quicker than expected .service was great and Used a coupon for synthetic oil change almost four oil changes for the price of two great deal.in and out quicker than expected .service was great and the person helping me was knowledgeable and efficient More
by barney1321
Employees Worked With
Brian Marshall
April 27, 2019
Professional polite great service overhaul it was a excellen I was very satisfied with the crew they were polite and professionals. Great experience. Everyone seemed to work as a team and resolved my issue in a I was very satisfied with the crew they were polite and professionals. Great experience. Everyone seemed to work as a team and resolved my issue in a timely manner. More
by deltondotsondd
Employees Worked With
Brian Marshall, Jessica Jimenez
April 26, 2019
Wonderful very helpful and professional Very helpful was able to solve problem quickly and work with my schedule. Pleasant and curtious willing to listen and follow through. Will be back Very helpful was able to solve problem quickly and work with my schedule. Pleasant and curtious willing to listen and follow through. Will be back More
by Polsen
Employees Worked With
Brian Marshall
April 26, 2019
Terrific Customer Service Superb customer service ! Jay and Vinny were great to work with they really were committed to make our whole experience great , and it was terrific. O Superb customer service ! Jay and Vinny were great to work with they really were committed to make our whole experience great , and it was terrific. Our vehicle is the Grand Cherokee Outlander and we love it. More
by ANNNYTOYA
Employees Worked With
Vinny , John Sullivan , Jay Ganzi
April 26, 2019
Very good Very friendly and professional.........would recommend dealership to others. My past experiences there have be positive as well. Waiting area is exce Very friendly and professional.........would recommend dealership to others. My past experiences there have be positive as well. Waiting area is excellent as is the coffee. More
by ives174
Employees Worked With
Rebecca Dodds
April 25, 2019
Great experience Everyone was very helpful. They all worked hard to make sure I was in a safe vehicle and one that was within my budget. There was no pressure to buy Everyone was very helpful. They all worked hard to make sure I was in a safe vehicle and one that was within my budget. There was no pressure to buy outside my budget. It’s also a very comfortable place to hang out while waiting for all those little things that need to happen when buying a new vehicle. More
by RobinS
Employees Worked With
Joseph Aviles, Raymond Burke
April 25, 2019
Initial Visit First visit was great, we will be back. From the welcome by Brian Hunter to the check out lady, all your personnel were great. Also what a surprise First visit was great, we will be back. From the welcome by Brian Hunter to the check out lady, all your personnel were great. Also what a surprise to have the tech ( I believe his name was Ray) bring in one of our van's air filters that I asked to be changed, and showed it to me to say it was still clean and he recommended not changing it. An honest man who saved me some money. More
by dntnickel
Employees Worked With
Brian Hunter
