Cape Coral Chrysler Dodge Jeep Ram

Worse Service from aa dealer I have ever had. Took my Ram 1500 there to do a 132000 mile check out since I will be traveling to Indiana in a couple of weeks. Changed oil, replaced rear brakes, rot Took my Ram 1500 there to do a 132000 mile check out since I will be traveling to Indiana in a couple of weeks. Changed oil, replaced rear brakes, rotated tires, replaced the linkage from 4 wheel drive shifter to the transmission. etc. Left the truck over night and picked up the next day. Over the weekend I noticed a vibration so I called And took the truck back the next day. They wanted to charge me $79.99 for a wheel balance, which I thought was absurd. I left and will not be back. I'll take the truck to Gettle in Punta Gorda since I have had excellent service there in the past. The only reason I went to CCDJR is because I live in the Cape. More

2 hrs and very expensive I was there 2 hours my Jeep sat out in the drive done for at least 45 minutes no one came and got me . I asked about it nobody could find the paperwor I was there 2 hours my Jeep sat out in the drive done for at least 45 minutes no one came and got me . I asked about it nobody could find the paperwork .Simple oil change was $78 , at Galeana I paid $50 , I will be going back to Galeana from now on . I guess charging more is how they pay for a new building . I would not recommend this dealer for service ! More

Assistant service Manager Brian Hunter was great Took my vehicle in for a recall notice and got a call that they did not have the part. When I called to reschedule I spoke to Brian Hunter. He was ver Took my vehicle in for a recall notice and got a call that they did not have the part. When I called to reschedule I spoke to Brian Hunter. He was very apologetic about the inconvenience of the first attempt. He personally verified that the part was in stock before I brought the vehicle back. He even arranged some complimentary service for the vehicle. He was so helpful and easy to work with. I will definitely be going back and working with him exclusively in the future. More

Please Listen I told my salesman I wanted 2 things: a truck with 4 doors, a truck with Bluetooth. I ended up with only the truck with 4 doors and only discovered th I told my salesman I wanted 2 things: a truck with 4 doors, a truck with Bluetooth. I ended up with only the truck with 4 doors and only discovered the Bluetooth was not in my truck AFTER I purchased it. No test drive because we had to use my old car to charge the battery on this truck (I was told ALL the trucks had dead batteries). Salesman left me with his offer to help me pair my phone to the truck if I needed it, which leads me to believe he was ignorant to the fact my truck didn’t have Bluetooth or was lying the whole time. Whichever, just do not feel welcome at this dealership. I will not even be going to the drawing tomorrow for a free truck, that is how much I do not feel welcome! More

Best so far First off giankarlo Serrano what a awesome dude here’s why he is on his way to the top while helping me out his colleague was having issues I guess cl First off giankarlo Serrano what a awesome dude here’s why he is on his way to the top while helping me out his colleague was having issues I guess closing a sale he respectfully told me to give him a second so he can go and help him out guess what he closed the deal with them that’s what I call team work and unselfishness back to me lol went in looking for a used car after talking to him he made it very clear and which I agreed that a new car would benefit me better we closed the deal but I went home wanting more from my new Durango so I gave him a call and asked if I he can help me out in upgrading my already new truck, we sat down and got a bit worried but he told me you are leaving here happy so he talked his way around to helping me out like if I was family again he told me don’t worry I’m going to make it happen he brought to my attention 2 other of his teammates Martin Ortiz and Paul Wolfson we all sat talked for a while and they DID IT got me what I really wanted I can’t thank these guys enough for the help they gave me anyone need a good car or truck with excellent skills ,leadership ,and knowledge that’s the place to go mr.serrano I really appreciate what you done for me this guy is the best More

Professional and curtious truck was done in a timely manner and my experience was what I expected from a quality dealership. Rhonda was very helpful and delightful to talk to. truck was done in a timely manner and my experience was what I expected from a quality dealership. Rhonda was very helpful and delightful to talk to. would recommend to friends More

Very good dealership Had a good experience in purchasing a new Jeep Wrangler. Large inventory of vehicles. Excellent service by sales staff. It did take an unusually long Had a good experience in purchasing a new Jeep Wrangler. Large inventory of vehicles. Excellent service by sales staff. It did take an unusually long time to complete the transaction though. More

Timely, polite and on target. Positive feelings from staff, comfortable waiting area As a new building everything was tidy and bright Washing car after service a nice touch. made Positive feelings from staff, comfortable waiting area As a new building everything was tidy and bright Washing car after service a nice touch. made me feel appreciated as a customer. More

Great Experience We enjoyed the experience. First, the dealership is on of the nicest around, very state of the art. Everyone we met was very friendly and helpful, ev We enjoyed the experience. First, the dealership is on of the nicest around, very state of the art. Everyone we met was very friendly and helpful, even those we weren’t working directly with. The price negotiation was painless and I think both sides were pleased with the outcome. Best part of all is that we love the car we purchased. Big thanks to Joe who was a great salesman. More

Great service, fast and easy We came to the dealership with a Car model in mind, Marlon helped us try as many as we need to from the different variations, he was very honest with We came to the dealership with a Car model in mind, Marlon helped us try as many as we need to from the different variations, he was very honest with the price and explained to us all the financing options. I came in with a pre aproval for 4.4% interest and their finance team was able to get me a 3.5% interest rate! :) The Lobby is very comfortable staff super friendly, it did not take long to finish the process. More