Cape Coral Chrysler Dodge Jeep Ram

Great customer service!!! I have been to Cape Coral Dodge 3 times for maintenance oil changes. I am immediately greeted professionally, listened to, and given the best prices I have been to Cape Coral Dodge 3 times for maintenance oil changes. I am immediately greeted professionally, listened to, and given the best prices and coupon discounts. I was kept aware of the service that my vehicle was receiving and told of the time it would take. I have received the necessary follow up emails as well to keep my vehicle safe. I cannot say enough about the friendly staff and their caring nature!!! More

Quick, Clean, but Pricey and Misleading The oil change/tire rotation and new wiper blade installation took less than an hour. The service center is very clean and has great accommodations. M The oil change/tire rotation and new wiper blade installation took less than an hour. The service center is very clean and has great accommodations. My oil change and tire rotation was $50ish and was covered by my Mopar protection plan. This leads to my first issue. My two wiper blades cost me not only $49.50 but then I was also charge a miscellaneous charge labeled as "Shop Supply Cost" of $7.38 which is noted as %14.9 of the parts price. So I payed for the parts already and then was charged again for using the shops parts. In total my two wiper blades cost $60.58. That's more than the entire Oil change and tire rotation cost. I would have changed the blades myself but when I looked at them, they seemed to be a proprietary model and had the dealership do it. To my surprise the new wiper blades installed on my car are just generic snap on wiper blades that I could have gotten at Autozone. Lastly when I got back in my car the next oil change mileage amount sticker was listed to come back in 3000 miles. The car is recommended by Chrysler to change its oil every 5000 miles. Putting 3000 on the sticker just shows that they are trying to get people that don't know any better to come back sooner and spend money more often than necessary. I also called the service manager and left a voicemail asking to be called back. I never was called back. More

Quick, efficient, personable This is the first time,I used this new deaership for service. The facility is really striking. Friendly and quick service. They even washed my Jeep fo This is the first time,I used this new deaership for service. The facility is really striking. Friendly and quick service. They even washed my Jeep for free after the oil change. More

Excellent Staff and Facility! Excellent staff and facility! The managing partner Jay is an awesome guy who is very knowledgeable and fair. The salesman Giankarlo Serrano was profes Excellent staff and facility! The managing partner Jay is an awesome guy who is very knowledgeable and fair. The salesman Giankarlo Serrano was professional, enthusiastic, and overall great to deal with. This was by far the best car buying experience I have had and I highly recommend Cape Coral CDJR. More

great service .. good pricing very efficient maintenance process. service associate (Dan Smith) was on top of the whole maintenance of my car. the waiting area was clean and comf very efficient maintenance process. service associate (Dan Smith) was on top of the whole maintenance of my car. the waiting area was clean and comfortable. Refreshment area had most everything you could want (except coffee- not working or ran out :( ... ) More

1st Visit With a new Ram 1500 Limited Pickup, my wife took the truck in to have window rain visors installed. She was remembered from the week below and well t With a new Ram 1500 Limited Pickup, my wife took the truck in to have window rain visors installed. She was remembered from the week below and well taken care of. The truck had the visors installed, was washed, and I even had a thank you note in the truck afterword. What a class place. I have to say that CC CDJR is doing it right. I'm very pleased. More

Best sales experience ever Straight forward, no xxxxxxxx! Giankarlo Serrano is the greatest car salesman I’ve seen in my life and I’ve purchased at least 15 cars! First day I me Straight forward, no xxxxxxxx! Giankarlo Serrano is the greatest car salesman I’ve seen in my life and I’ve purchased at least 15 cars! First day I met him he told me I was going to leave with the gladiator. I laughed because I told him there was no way and that I was going to wait a couple of months. He had the last laugh because I did and I’m so glad! Bringing my daughter in to purchase a vehicle! I will always recommend cdjr and mr. Serrano but a highly recommend making an appointment. He had 2 other clients waiting specifically for him. More

Recall items on 2017 Ram and oil change. I took my 2017 Ram in for two recall items and an oil change. I was met by Dan Smith immediately and he was very personable and took care of what I ne I took my 2017 Ram in for two recall items and an oil change. I was met by Dan Smith immediately and he was very personable and took care of what I needed done very quickly. My truck was finished and we were still there trading in my wife's Grand Cherokee for a new one. (We had no intention of trading hers in when we went there). Chris Martin was our sales rep and was great to deal with. More

Highly recommended Very patient with me and gave me a great deal. Little hard when your two kids are tagging along. My Sales guy was absolutely grea,Dan service guy was Very patient with me and gave me a great deal. Little hard when your two kids are tagging along. My Sales guy was absolutely grea,Dan service guy was wonderful too! More

Fabulous experience at Jeep in Cape Coral They went out of their way there to fix my radio, and make sure it was working. They also ordered the part for my door that would not open. They fit u They went out of their way there to fix my radio, and make sure it was working. They also ordered the part for my door that would not open. They fit us in with their very busy schedule, and we had a great time while doing it. Shout out to Rhonda who really made it happen, thanks so much!!! More