Cape Coral Chrysler Dodge Jeep Ram

Long drawn out process Initially everything went well. Saw the car I wanted, provided information that was needed. Expressed the fact that I only wanted an inquiry from capi Initially everything went well. Saw the car I wanted, provided information that was needed. Expressed the fact that I only wanted an inquiry from capital one auto finance. All went well until I was asked to provide pay stubs. I told them I would have them tomorrow. Immediately they said they did not need pay stubs for another lenders bid. I knew right away they ran a slew of inquiries. I was immediately irritated. The next day I went in at 530pm to do the paper work. I waited for hours before I was able to sit with the financial dept. The deal changed. I was going to be paying 100 dollars more than originally quoted. After hours of wheeling and dealing I got what I wanted, but had taken a total of 6 credit inquiries when I was already satisfied with the one I asked for. Please.... if you are shopping around for a car do not let them run any credit checks cause once you do, you are stuck with them unless you want 6 more inquiries at another dealership. They are absolutely terrible at honoring customers request and concerns. More

Great new scent place to shop. Great place to shop for used cars now in interested on the 2017 Malibu white one waiting for price to go down....hopefully we can work it out. Great place to shop for used cars now in interested on the 2017 Malibu white one waiting for price to go down....hopefully we can work it out. More

Great Deal Gave a 5 star, the overall buying experience was great from beginning to the end. The new dealership is state of the art and lounge is excellent. Gave a 5 star, the overall buying experience was great from beginning to the end. The new dealership is state of the art and lounge is excellent. More

SERVICE Very clean and professional. Andrew was very quick with the write up and kept me up to date as to the progress of the repairs. My problem was a faulty Very clean and professional. Andrew was very quick with the write up and kept me up to date as to the progress of the repairs. My problem was a faulty computer that didn't always fault. Who ever the mechanic was had to chase a problem that wasn't always there. I didn't get my 2016 back till he found it. Thanks Keith (You might want to get your service writers in the employees box) More

Update Clean waiting area and restrooms. Liked working with one service advisor. Check in and check out was quick and easy. Courtesy Donuts for customers wo Clean waiting area and restrooms. Liked working with one service advisor. Check in and check out was quick and easy. Courtesy Donuts for customers would be phenomenal. More

A++++ Very professional and nice. Even helped me with my ride situation after my service with my 2 kids. Will definitely be using this dealership again! Very professional and nice. Even helped me with my ride situation after my service with my 2 kids. Will definitely be using this dealership again! More

Wrong information Salesman was excellent! Karen from the internet dept told me if I came in Sat or Sun I would get employee discount and that was not given, had wrong i Salesman was excellent! Karen from the internet dept told me if I came in Sat or Sun I would get employee discount and that was not given, had wrong information on the carfax . More

recall You have too many high price cars on the show room floor some may walk out after seeing the prices. could put more cars on the floor too You have too many high price cars on the show room floor some may walk out after seeing the prices. could put more cars on the floor too More

A work in progress Beautiful facility, shows great promise and still head and shoulders above the other local Jeep dealership (Galeana) but 6 contacts and an about hour Beautiful facility, shows great promise and still head and shoulders above the other local Jeep dealership (Galeana) but 6 contacts and an about hour to only schedule the appointment for an oil change, tire rotation and them to see if something qualifies for a warranty issue.... unacceptable. No appointments available for at least two weeks out and no way to confirm appointment time online or even by phoning the dealership directly. They can’t even tell you who your service advisor is... once I arrived I found I didn’t even need an appointment after all because they dont handle that type of warranty work for Mopar Service Plans. I have to call Chrysler direct to schedule. Service advisor seemed nice enough but not very knowledgeable and pretty stressed. They’re new so I’ll cut some slack, but guessing management needs to do some better training. Still not sure about why it took 6 contacts to schedule an appointment.. there must have been 15 girls in a bullpen area that handle scheduling who were seemingly just sitting around and chatting. Not great, but not as awful as Galeana. Will give them a second chance and re-review. More

Great service Cape Coral Chrysler is open and inviting. Very clean. When people walk by they all said hello. Very inviting. Staff went out of their way to insure my Cape Coral Chrysler is open and inviting. Very clean. When people walk by they all said hello. Very inviting. Staff went out of their way to insure my needs were met. More