Cape Coral Chrysler Dodge Jeep Ram

You’re Store Manager Your Store manager and his employees were hostile to my mother and I. I dropped my vehicle off for repairs and was never given a written estimate and Your Store manager and his employees were hostile to my mother and I. I dropped my vehicle off for repairs and was never given a written estimate and he wanted to charge me $1,700.00 in storage More

It was fine I had an oil change. It took one hour to complete. I sat in the waiting area and watched the sales staff do their job. I had an oil change. It took one hour to complete. I sat in the waiting area and watched the sales staff do their job. More

Warranty Repair Attended the dealership regarding an issue with the climate control. The issue was quickly analyzed and the part order in. A follow-up appointment wa Attended the dealership regarding an issue with the climate control. The issue was quickly analyzed and the part order in. A follow-up appointment was scheduled a few days later, The part was replaced within the timelines they had promised. More

Excellent Customer Service Being from out of town and looking to a long trip home I decide to get an oil change on my 2017 Wrangler Sahara Unlimted. Upon arrival(I had an appoi Being from out of town and looking to a long trip home I decide to get an oil change on my 2017 Wrangler Sahara Unlimted. Upon arrival(I had an appointment) the tech advisor informed me that it will be an hour as there are several customers ahead of me. Being the a "'I do not like to wait kind of guy" I moaned but agreed to wiat. Within a half hour the advisor approached with the news that my oil change was complete and that there was no charge since there remained a complementary oil change from when I purchased the Jeep. This was a double bonus as Jeep maintains universal information on the vehicle (very helpful) and the advisor met my expectations--not always obtainable these days. I appreciated the level of customer care and understanding of the customers needs. In my line of business this is the type of support and understanding of the customers needs I look for and expect. I know my expectations are high but in todays business enviroment we all need to be more focused on the customer and this dealership and Cassaundra did exactly that!! thank you Harry Palin Compliance Manager Global Supply Chain Pratt & Whitney United Technologies Corporation More

New dealer, nice location, good people Well staffed new dealership. Good waiting area. Service as promised. Lots of inventory for browsing new vehicles. Will certainly use Cape Coral D Well staffed new dealership. Good waiting area. Service as promised. Lots of inventory for browsing new vehicles. Will certainly use Cape Coral Didge, Jeep, Ram again. More

Super friendly service Super helpful and friendly service. Dealership with the service center like this is long overdue in the Fort Myers/ Cape Coral area. I will be bringi Super helpful and friendly service. Dealership with the service center like this is long overdue in the Fort Myers/ Cape Coral area. I will be bringing my car here in the future. More

Happy The service reps are very helpful and pleasant. I dealt with a Rebecca and she knew her job. We were so impressed we made a appointment for my husband The service reps are very helpful and pleasant. I dealt with a Rebecca and she knew her job. We were so impressed we made a appointment for my husband's car. More

asst service manager brian was very thorough and explained asst service mgr Brian was very pleasant explained everything including things I was not aware of with purchase of my jeep. Your last sales service mg asst service mgr Brian was very pleasant explained everything including things I was not aware of with purchase of my jeep. Your last sales service mgr was arrogant and wanted to debate versus servicing my vehicle. Thanks Brian. More