Cape Coral Chrysler Dodge Jeep Ram
Cape Coral, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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truck love the truck, dealership was great to work with, probably paid a little more than I should have but so be it would do it again love the truck, dealership was great to work with, probably paid a little more than I should have but so be it would do it again More
First experience with Cape Coral Chrysler Dodge Jeep Ram Everyone I encountered while taking my Jeep in for an oil change was friendly and helpful. While there I was told of a recall notice that needed to b Everyone I encountered while taking my Jeep in for an oil change was friendly and helpful. While there I was told of a recall notice that needed to be taken care of so I agreed to that. I was pleasantly surprised when Becky offered to get an Uber so I didn't have to sit there while the repair was taken care of. I appreciate the friendly people and quality work. I plan to return for future service and eventually my next vehicle. Thomas Harmer More
Lack of communication and respect for other time. Apt time was 7:30. Was told no more than 3 hours. I called twice and left messages wanting an update. Got a call at 5:30 it was done. When signing my Apt time was 7:30. Was told no more than 3 hours. I called twice and left messages wanting an update. Got a call at 5:30 it was done. When signing my paperwork the van was never looked at until 4:00. Why was I not given a call saying that it was not going to be looked at until 4:00. I missed a day of work instead of half a day. I am a monther if 3 and have 3 jobs. I don’t have time to sit home and wait for my van all day when I had an appointment at 7:30 and it wasn’t looked at until 4:00. This is not a good first impression for me. More
Excellent The staff was truly amazing!!! Jay Ganzi rock!!!! He got us a fast approval. In and out in 3 hours. Customer service was top notch. Looking to bu The staff was truly amazing!!! Jay Ganzi rock!!!! He got us a fast approval. In and out in 3 hours. Customer service was top notch. Looking to buy a car go to Cape Coral Dodge More
Very nice experience. Dealership was clean with nice selection of cars and prices. Edgar and Ray were a pleasure to do business with. Found an excellent car that was well Dealership was clean with nice selection of cars and prices. Edgar and Ray were a pleasure to do business with. Found an excellent car that was well priced. More
Service A great job on the service all employees were very friendly and professional. Dealership was very clean. Had some great cars on the show room floor, A great job on the service all employees were very friendly and professional. Dealership was very clean. Had some great cars on the show room floor, More
Personal treatment, personal pricing by quality people Whether it was Tony in sales, Lori in finance, Scott in maintenance, Tom in parts, or Jay in management. They showed an extreme desire to make my expe Whether it was Tony in sales, Lori in finance, Scott in maintenance, Tom in parts, or Jay in management. They showed an extreme desire to make my experience one that will build relationships for the future. Good job! More
Very easy to work with. The people at the dealer were very easy to work with. I had been to another dealer that totally miss diagnosed what was wrong with my car. Cape Cora The people at the dealer were very easy to work with. I had been to another dealer that totally miss diagnosed what was wrong with my car. Cape Coral Dodge found it immediately and fixed it. My only dislike was that it took almost 2 weeks to get an appointment (other dealer was 3 weeks). This was very difficult since I only have one car and had to get rides from other people while I waited. I did have a second issue right after I got my car back and they took it back in the next day and expedited the repair which was really nice. More
Communication Issues I feel like there is an on-going problem with the Cape Coral dealership which is there lack of communication. I bought my 2017 Pacifica in early Dec I feel like there is an on-going problem with the Cape Coral dealership which is there lack of communication. I bought my 2017 Pacifica in early December. I had problems getting my permanet plates (1 month). calls numerous times, messages left, with no return calls. Early January noticed rust on hood. Numerous phone calls on what to do. Sent to Chrysler customer service and was told to call Galeana who told me no and to bring mit back to Cape Coral Chrysler. It took numerous trips to the dealership and phone calls to get the work done at an outside body shop. I got one e-mail from Mr. Ganzi apologizing for the plate issue but when I sent two e-mails about the corrosion issue, I have not recieved any communication back More
1 4/5 hours for and oil change and tire rotation I brought my pick up truck in for an oil change. I was ask if I wanted the tires rotated so I said yes. I was waiting for the service to be done. Afte I brought my pick up truck in for an oil change. I was ask if I wanted the tires rotated so I said yes. I was waiting for the service to be done. After an hours wait I ask for the status of the oil change and was told it was not ready yet and apologized for the delay and stated they are short staff and everyone had gone to lunch. After a total of almost 2 hours my truck was ready. I did receive a discount on my bill and also got my truck washed. There is a big sign that says express oil change and service. 2 Hours is not express. I will be going else where for my service. More