Cape Coral Chrysler Dodge Jeep Ram

overpriced I went to the dealership on 12/22 (no appointment) to inquire about my headlights not seeming to work. They were too busy to handle that day (understo I went to the dealership on 12/22 (no appointment) to inquire about my headlights not seeming to work. They were too busy to handle that day (understood; no appointment). Told me to come back on 12/24. I said are you open and was told "yes, ma'am 7-4 no appointment needed" I showed up at 8 a.m. on 12/24 to be told of course I need an appt., and they were only open until noon and could not fix the headlights, even though they were both now out. Complained online and got an appt for 12/29. Service personnel very nice to deal with. But over $700 for 2 headlights?? I've bought CARS for $700! Service manager offered by 10% discount, which was very nice. But price is absolutely ridiculous. I have had this car for exactly 1 year, less than 25k miles on it, and these headlights - that ought to be trimmed in gold - only have a 24 month warranty! If headlights cost this much I can't imagine is something big goes wrong! Going to have to trade in my Jeep and go back to Hyundai. I checked a few other places and they were much cheaper estimates. Also, on my last visit, the service manager I dealt with told me he signed me up for the VIP system, which would entitle me to discounts, etc., but when I inquired with staff about it, they had no idea what I was talking about, and the manager who signed me up is conveniently no longer there so they couldn't do anything. More

Best Service Ever We had a slight problem with our 2016 Chrysler Town and Country and stopped in to see if they could help us. They not only fixed the problem right awa We had a slight problem with our 2016 Chrysler Town and Country and stopped in to see if they could help us. They not only fixed the problem right away, but also washed the car. We would not hesitate to go to this dealership for our next car. More

Great service Very polite, prompt service, went the extra mile and took care of recall issues even without an appointment. Very happy to have a ram service center i Very polite, prompt service, went the extra mile and took care of recall issues even without an appointment. Very happy to have a ram service center in cape coral More

Great customer service, no hassle new car purchase! Great new car purchasing experience from Rick Hawkins & the dealership team! Certainly recommend this new local Cape Coral dealership. They do not p Great new car purchasing experience from Rick Hawkins & the dealership team! Certainly recommend this new local Cape Coral dealership. They do not play games here during your visit. More

Jeep Cherokee Trailhawk with Uconnect Issue I went to this dealer with a Uconnect issue. Before going I called and spoke with Andrew, a service advisor, he was helpful. I made an appointment and I went to this dealer with a Uconnect issue. Before going I called and spoke with Andrew, a service advisor, he was helpful. I made an appointment and took vehicle in. The experience was great. I will continue to go to this dealer for my Cherokee. More

Bought 2018 Dodge Ram 1500 The overall experience that my wife and I had at the dealership was great. We came in looking for a truck that would fit both my family and work need The overall experience that my wife and I had at the dealership was great. We came in looking for a truck that would fit both my family and work needs. Tony had the truck waiting for us to check out when we arrived and the rest is history. We were treated great and couldn't be happier with the service. More

Completely awesome experience I’ve never had such a great experience at a dealer. Fast, professional, texted me and set everything up via text. Truck recalls we’re taken care of an I’ve never had such a great experience at a dealer. Fast, professional, texted me and set everything up via text. Truck recalls we’re taken care of and they made it a pleasure More

Great buying experience Great sales team . Knowledgable and friendly. Would highly recommend this fine sales staff and overall dealership. Great choice of cars a to chose. Qu Great sales team . Knowledgable and friendly. Would highly recommend this fine sales staff and overall dealership. Great choice of cars a to chose. Quality all around More

Ram service Happy with the service, I did notice the oil change was Pennsoil 5-20 , I always used 100% synthetic but did not specify this expecting this was the o Happy with the service, I did notice the oil change was Pennsoil 5-20 , I always used 100% synthetic but did not specify this expecting this was the only oil type a dealer would use, this should have been discussed before service, Service was prompt and all recalls were taken care of. More