Cape Coral Chrysler Dodge Jeep Ram
Cape Coral, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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In and out. Service was speedy and had a great person looking after me. Knew I was going out of town and had it ready in time. Left the car in the same condition Service was speedy and had a great person looking after me. Knew I was going out of town and had it ready in time. Left the car in the same condition and washed it. More
Disappointed Made an appointment and dropped car off at 8:15 am for oil change, tire rotation and multipoint inspection. Never received an update. Called approxi Made an appointment and dropped car off at 8:15 am for oil change, tire rotation and multipoint inspection. Never received an update. Called approximately 2 1/2 hours later for an update. Left message. Over the next 1 hr never received a call back . On my uconnect it was showing the oil chance and update at 9:11. So we headed over the vehicle was sitting first in line and was completed. We were told had to get paperwork together and was directed to our agent. Introduced self and stated we were here to pick up. I was told it wasn’t ready and in line. I pointed to the car and he said I have no keys. Walked to the car and there they were. Then the wrong paperwork was done so he was sent back. Then the printer broke and after another 25 min I asked the lady to check and he forgot. Finally get in my car and my tire pressures are 35 LF 41 RF 44 LR and 39 R rear. They are supposed to be 33 front and 36 rear. I had to go to a gas station to adjust. My last experience was exceptional and this one horrible. I will be going back to the Fort Myers Jeep dealership which is too bad since I live so close. More
Rebecca Dodds is AWESOME! I just wanted to reach out and let you know what an OUTSTANDING JOB Rebecca Dodds (from FORT WAYNE, INDIANA) did...she was SO HELPFUL with our car YES I just wanted to reach out and let you know what an OUTSTANDING JOB Rebecca Dodds (from FORT WAYNE, INDIANA) did...she was SO HELPFUL with our car YESTERDAY (09/14/19)! Scott and Rob, the managers, were an amazing help as well! HOWEVER, Please update your dealer rater profiles so we can give a shout out to everyone else who was SO AMAZING. Thanks... ;) More
Very happy I was very happy with my experience with Cape Coral Jeep my sales person was Paige Potter she was very helpful and explained everything to me I was very happy with my experience with Cape Coral Jeep my sales person was Paige Potter she was very helpful and explained everything to me More
Our first repair This was the first time bringing our vehicle in for a service. We had a check engine light on, an open recall and a broken window regulator. We were p This was the first time bringing our vehicle in for a service. We had a check engine light on, an open recall and a broken window regulator. We were promptly greeted with very friendly faces. Quick diagnostics and service that put our family back on the road quickly and safely. Rhonda exceeded our expectations and we will definitely be back for our other needs in the future! More
Great buying experience! What a wonderful experience we had at Cape Coral Chrysler Dodge Jeep. From the moment we came into the dealership we were welcomed warmly and given so What a wonderful experience we had at Cape Coral Chrysler Dodge Jeep. From the moment we came into the dealership we were welcomed warmly and given some of the best customer service we've ever had. From Martin our sales rep to Mark the financial officer everything was seamless. I love my new Jeep Cherokee Limited and I would recommend this dealership to all my friends! More
Oil change Good experience Love the facility Friendly staff Plan to get all my service there and buy my next vehicle there as well Facility is clean and prac Good experience Love the facility Friendly staff Plan to get all my service there and buy my next vehicle there as well Facility is clean and practical More
Terrible I have been to the dealership 5 times this last time they had my Jeep 23 days, the manager Scott was rude to my wife twice, they delivered my jeep whe I have been to the dealership 5 times this last time they had my Jeep 23 days, the manager Scott was rude to my wife twice, they delivered my jeep when it was finally fixed at my work and it was back in the shop the next day. Got it back same day, had to go back on Monday. So that’s twice it’s been back in the shop within 24 hours of getting it out. Management doesn’t care they don’t even try to reach out to me. You would think since I just bought my 2nd jeep from them they would try and do something to make me happy and want to go back. Very disappointing. More
Communication Breakdown Communication was lacking between service and office staff. Phone reps eager to transfer calls into voicemail. Continued response we are so busy today Communication was lacking between service and office staff. Phone reps eager to transfer calls into voicemail. Continued response we are so busy today! Not impressed by the mega service department not enough service staff. My continued phone calls to find the status of my one week old purchase towed in by my insurance tow package and not the added tow package purchased here. I will have to reconsider continued service of my vehicle at this location. Very mysterious in asking service staff after being told vehicle is ready but never receiving a written invoice to show hours and work done. Still waiting for copy as promised it would be scanned and emailed. However my best goes to Matthew my salesman for going over and beyond for selling me an amazing Jeep! More
Awesome experience and customer service. Giankarlo was extremely customer oriented. We received excellent service from him. I would definitely recommend your dealership to friends and family. Giankarlo was extremely customer oriented. We received excellent service from him. I would definitely recommend your dealership to friends and family. Awesome experience and service. Keep up the great work! More