Cape Coral Chrysler Dodge Jeep Ram

Great service department. Daniel Smith took charge of my issue and had it resolved in one day. Excellent by all that performed the repairs. The truck operates perfectly. Daniel Smith took charge of my issue and had it resolved in one day. Excellent by all that performed the repairs. The truck operates perfectly. More

Amazing experience! From start to finish, they made the experience of buying a car smooth and effortless! They were kind and attentive and kept me informed throughout the From start to finish, they made the experience of buying a car smooth and effortless! They were kind and attentive and kept me informed throughout the entire process which was very nice to know that I was not being caught off guard with anything. Thank you greatly for the anazing More

Fixed recall but no follow through when car ready I brought my Jeep in for a recall. No problems the first time I brought it in. They said he’s it needs to be fixed, we will order the parts and call y I brought my Jeep in for a recall. No problems the first time I brought it in. They said he’s it needs to be fixed, we will order the parts and call you. They called a few weeks later and we scheduled the appointment for the fix. Went in, good customer service. Was told it would take roughly 4 hours. Dropped it off at 8am. It was nearing 2pm and I hadn’t heard anything. We had to leave and I tried for 45 mins to contact someone to tell me if my car was ready. Finally got a hold of the service person and he said yes it’s ready. Rush over to pick it up. Find out the car was ready at 11:50am. I wish someone would have called at noon when it was ready. I also was told I would receive a complementary car wash. I don’t think that happened. My car had grass clippings still on the side from when my fiancé cut the grass at our house a week prior. Since we were in a rush and past due to pick up the car, I didn’t mention it because we couldn’t wait anymore. The car runs great now. But I really wish there was a better system to follow up when people’s cars are completed. More

Excellent service New store and great service too. I was first time to this new store. I need change oil and rotation of my Jeep. And I got free rotations for my car to New store and great service too. I was first time to this new store. I need change oil and rotation of my Jeep. And I got free rotations for my car today. I was happy for what they did for me. Thanks. More

Everyone was very nice and kind. Thanks so much. I would do business with you all again. I am really hoping that I love my car. do business with you all again. I am really hoping that I love my car. More

Great Experience Purchased a new Ram Limited 4x4 today from Cape Coral Chrysler Dodge Jeep Ram. I did extensive research into the exact vehicle I wanted and the pri Purchased a new Ram Limited 4x4 today from Cape Coral Chrysler Dodge Jeep Ram. I did extensive research into the exact vehicle I wanted and the price I wanted it at. We were greeted by Jason Jans who was very friendly and he informed me that the specific truck I saw online was already sold. We took a similar RAM for a test drive but it didn’t have all the features we wanted. Ironically the owner had the RAM I wanted and it was in the service area. Disappointed. We were ready to go when another salesperson came out, Giankarlo Serrano. He explained to us that he really enjoys selling the owner’s vehicles and told us “let’s make it yours”. We met the owner, who came up with a number we were happy with and left with his Ram. Richard Smith handled the financing. No pressure and explained all of the additional warranty options. I would definitely come back to this dealer. More

Smooth used car purchase My salesman, Matthew, was very helpful and accommodating during the negotiations and purchase of the vehicle I found on line through True Car. Should My salesman, Matthew, was very helpful and accommodating during the negotiations and purchase of the vehicle I found on line through True Car. Should I ever purchase a vehicle from Cape Coral CDJR again, I would never agree to the electronic signatures. The finance person briefly described what I would be signing, but I did not have an opportunity to actually read the documents, at least one of which I would have never signed. I did not receive copies of everything I signed either, although they are in the dealership file. I had the true car price, but feel there were excessive fees added for electronic Registration Filing Fee for $289.99, then additional Government Title, Registration and License Fees of $322.73 plus Third-Party Tag Agency Fee of $23.00, for a total of $635.72, which is ridiculous and totally out of line—my fault for not asking specifically about the charge to transfer title, plates and registration myself, which would have been a fraction of that sum! More

Extremely satisfying An amazing dealer that got me and my family the car that we have always wanted. Besides getting the car that we wanted at a very good price the custom An amazing dealer that got me and my family the car that we have always wanted. Besides getting the car that we wanted at a very good price the customer service was also amazing too. More

Great Staff The staff was very attentive and professional right from the start. I was updated on the progress of the service to my vehicle. The seating area was c The staff was very attentive and professional right from the start. I was updated on the progress of the service to my vehicle. The seating area was clean and comfortable. More