Cape Coral Chrysler Dodge Jeep Ram

service From the moment we pulled up to the service drive you can’t help but notice this is no ordinary dealership. We were greeted by mr. Hunter our service From the moment we pulled up to the service drive you can’t help but notice this is no ordinary dealership. We were greeted by mr. Hunter our service advisor and he walked us through the process of the timeframe and cost associated with our repair, we were satisfied and agreed to have the work completed. As we ventured inside the dealership we could not believe the state of the art design not to mention the complimentary refreshments. Mr. Hunter returned and gave us the good news that the car was complete and it would be just a few more minutes as he was having the car washed. We would recommend Mr. Brian Hunter and this dealership to anyone who asks! Thanks CapeCoral Chrysler Jeep Dodge Ram More

service Service department is sub par... worst experience I’ve ever had at a dealership ... in the future I will drive farther to go to a different dealership Service department is sub par... worst experience I’ve ever had at a dealership ... in the future I will drive farther to go to a different dealership More

Bought a Jeep! Our dealer was great! Very friendly guy. Made us feel right at ease about the whole event! The dealership stayed open late which accommodated our wor Our dealer was great! Very friendly guy. Made us feel right at ease about the whole event! The dealership stayed open late which accommodated our work schedule. Very clean dealership. More

NO PRESSURE IS HOW THEY SOLD ME A CAR!!! No pressure sales was the most important part of my experience! Beautiful showroom, everyone was very helpful, friendly, and down to earth. I had gon No pressure sales was the most important part of my experience! Beautiful showroom, everyone was very helpful, friendly, and down to earth. I had gone to a DIFFERENT dealership to buy a car a couple days before, but the high pressure sales was so upsetting to me I ended up walking out and will never return. I am so glad I made that decision and will recommend Cape Coral Chrysler Dodge Jeep Ram to my friends and neighbors. Rafael was my salesman and was very pleasant to work with and David Barrett was very helpful and friendly. Too bad there aren't more dealerships that can actually make buying a car a pleasant experience! More

Service was courteous. The service advisor was knowledgeable and thorough. Assisted with transportation concerns during repair. I feel confident that the dealership provid The service advisor was knowledgeable and thorough. Assisted with transportation concerns during repair. I feel confident that the dealership provided excellent service. I will certainly return. More

Oil change and tire rotation Appointment was scheduled quickly. Excellent service done in a very short period of time. The tire rotation was done without a charge and the oil chan Appointment was scheduled quickly. Excellent service done in a very short period of time. The tire rotation was done without a charge and the oil change was very reasonable priced. More

Ordering 2020 Jeep JL I recently ordered a custom 2020 Jeep and it came in very quickly. However the only issue I had was the sales rep that was going to take care of me wa I recently ordered a custom 2020 Jeep and it came in very quickly. However the only issue I had was the sales rep that was going to take care of me was no longer working there. So during this process of ordering and waiting, I was out of the loop for about 3 weeks with no updates. I will say after I stopped in to the dealership and spoke to the Sales Manger I felt a lot better. I was back on track with the ordering process and updates. Then when the Jeep came in there was a small hiccup again. I was told the 2020 Jeep was ready and to come in and pick it up. I drove over there and after a long day of work and did a walk around and found out that the rear hitch wiring was not connected. So needless to say I could not pick up the Jeep that day because service was already closed. Then this person introduced him self to me from the detailing/ service side. He overheard the conversation and told me that they will make sure the jeep is completely detailed and ready to go and asked me what time I was coming in. I do apologize that I can not remember the names of the 2 amazing people that you have working there but I know you can easily figure it out. I was the first 2020 Jeep to be sold there Thank you again More

Steering issue reoccurring I went back to my dealership Cape coral CDRJ my service manager Brian Hunter met with me and documented my concerns. He was professional and curtious I went back to my dealership Cape coral CDRJ my service manager Brian Hunter met with me and documented my concerns. He was professional and curtious and sent my vehicle to be serviced. It was bought to his attention that my issue could not be duplicated. He was not Satisfied that I was unhappy and he offered me to drive with a repair service manager. That's when i met James Burns who took me for a ride advising me that his mechanics drove my vehicle and the same model to try and duplicate my issues. Mr Burns drove my vehicle while i explained what my issues were he was truly concerned and interested in resolving my concerns. We drove for 10 mins while i explained that my vehicle tracked to the left while driving forward at certain speeds and while in reverse it would track opposite to the rt. Mr Burns tried several scenarios and showed me i was rt and he would not return my vehicle until he corrected my issues. We drove back to the dealership and Mr Burns spoke with Mr Hunter at which time they gave me a loaner vehicle until my vehicle was fixed. I wrote this review because it's very rare with big dealerships to find such dedicated employees and I think they should be recognized for there curtious and professional attitudes and really caring about one of there customer's. They are an asset. One day later i got my vehicle back and couldn't be more pleased with my vehicle being fixed and I would recommend giving CDRJ a chance when buying a vehicle. They have earned my business. Sincerely Agent Robert Vega retired in line of duty. More

Horrible To have breaks done on my Jeep was set on a price when I called it was this price and when I went it it jumped up 200$ so I just said forget it I told To have breaks done on my Jeep was set on a price when I called it was this price and when I went it it jumped up 200$ so I just said forget it I told them to put my car back together, I then got charged for one hour worth of work when the price jumped. Thanks for nothing I won’t be going back to Cape Coral Jeep. More