Campus Ford
Waynesboro, VA
Filter Reviews by Keyword
By Type
Showing 153 reviews
Great customer service and speedy on request I went in and spoke with Gerald (great guy) and explained to him that we needed to trade our Explorer in for a newer Explorer with second row bucket s I went in and spoke with Gerald (great guy) and explained to him that we needed to trade our Explorer in for a newer Explorer with second row bucket seats. With our growing family we needed more space. Within one week he had one that was perfect for us! More
Top Quality Dealership We were met at the door by one of the Sales personal and was immediately directed to Mickey Painter. Mickey asked if we wanted anything to drink and m We were met at the door by one of the Sales personal and was immediately directed to Mickey Painter. Mickey asked if we wanted anything to drink and made us feel very comfortable. We explained what we wanted trade our vehicle in and purchase a new F150 Lariat. Mickey asked what our requirements were and recommended some options. Within a couple of days he compiled a half dozen vehicle Window Stickers with various packages. Mickey spent hours with no pressure to buy something. Perfect Gentleman and Supper knowledgeable. More
Exceptional experience Purchased a 2019 Mustang GT Premium on June 22, 2019. My salesman was Aaron Shobe (I highly recommend him). My entire experience was exceptional. Rece Purchased a 2019 Mustang GT Premium on June 22, 2019. My salesman was Aaron Shobe (I highly recommend him). My entire experience was exceptional. Received a very fair trade in on my 2017 Mustang GT Premium, a fair price on my new vehicle, and the financing was painless. Excellent people and an excellent dealership. More
Two new cars in less than 2 years Mickey Painter sold us a new 2017 Ford Escape in November, 2017. Beginning in April, 2019 five engine light trips sent me to Service with Doug Kershn Mickey Painter sold us a new 2017 Ford Escape in November, 2017. Beginning in April, 2019 five engine light trips sent me to Service with Doug Kershner, Service Manager, who was wonderful each time, Finally in June, Mickey Painter, our original sales rep worked with us and with Ford and we got a brand new 2019 Escape. Problem with our 17 still not resolved but we are driving a safe new car. Thanks to Doug and to Mickey for being so caring to a senior citizen lady and her husband who appreciated all the extra care and help! More
Great experience! We purchased a Certified explorer from Aaron at Jim Snead. It was a great experience and we love our new Ford! Thanks for everyone’s help! We purchased a Certified explorer from Aaron at Jim Snead. It was a great experience and we love our new Ford! Thanks for everyone’s help! More
Another great experience with service at Jim Snead Ford Scheduled my F150 Platinum truck on short notice for tires, inspection and overall check up. Doug Kershner - Service Manager was very accommodating a Scheduled my F150 Platinum truck on short notice for tires, inspection and overall check up. Doug Kershner - Service Manager was very accommodating and got me in the next day and as always returned the truck in tip top shape. Always a wonderful experience dealing with Doug and his team at Jim Snead Ford! D. Pittman More
Vehicle Purchase I was given a fair price for my trade and the staff was very welcoming. Kim Lee went above and beyond for me on the purchase of my truck. I was given a fair price for my trade and the staff was very welcoming. Kim Lee went above and beyond for me on the purchase of my truck. More
Great experience They gave us a very fair amount for our trade. They worked with us to find the right vehicle at a great deal. We would recommend any one looking for They gave us a very fair amount for our trade. They worked with us to find the right vehicle at a great deal. We would recommend any one looking for a new or used vehicle to go to Jim Snead and see Mickey Painter. More
Wonderful experience We had been looking for an Expedition for over a month. We knew what we wanted and just drove through the lot at 6:45 one evening. Kim came out to the We had been looking for an Expedition for over a month. We knew what we wanted and just drove through the lot at 6:45 one evening. Kim came out to the vehicle we were looking at and gave us a great demonstration and showed us all the neat extras that we weren’t even aware of even though it was past time for the dealership to close that day. The next day we drove the vehicle and finished up with buying it. We had a great experience from beginning to end and never felt pressured by anyone. Kim and Billy made us feel like family and everyone else in the dealership continued with that same awesome customer relationship. Very happy buyers. More
Best car dealer experience yet Simply put, Kim helped make my experience of car buying completely hassle free she was kind and considerate about the limitations or specifications i Simply put, Kim helped make my experience of car buying completely hassle free she was kind and considerate about the limitations or specifications i wanted on budgets and features she didnt oversell or try to make me buy more than i wanted and so im tha kful to her and the rest of the welcoming staff i met. More