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Campbell Ford - Service Center

Niles, MI

4.6
498 Reviews

498 Reviews of Campbell Ford - Service Center

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October 09, 2024

Got right on our battery and replaced it overnight. Not sure why there is a $8+ shop supplies for changing a battery! More

by Kbtonkin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

Very polite and helpful. The mobile service they have is a really good idea. And the techs are very professional. More

by mfwalsh1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Campbell Ford responded

Thank you for sharing. I will let the team know how you feel. Thanks

October 08, 2024

I had an appointment for an oil change, even arrived early yet took nearly 90 minutes. I was told that they would wash my truck and did not do that. The following day I took my truck to one of your com More

by GREGALLEN719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Davey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

They called me and took care of the problem by making it simple and coming out to my work! More

by FRYATTFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
October 04, 2024

We have always been very satisfied with your service and highly recommend you to anyone looking for a car or wedding service other car. More

by DFHOLUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Polite and respectful . All the employees we had contact with were helpfull and greeted us. More

by merriman27-31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

The come to us warranty work was very convenient and appreciated. We would recommend it to others. More

by no20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Hernandez
October 02, 2024

Friendly folks! Every interaction I've had has been positive! I was going to start looking for a privately-owned garage, but after working with Skyler to find tires, More

by swift57terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
October 01, 2024

Great customer service, also at checkout the associate asked if I would like to use my FORD points to pay for oil service, perfect! More

by jyork5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

The team at Campbell Ford, and their mobile service is top notch. Never once have I been pressured to purchase something that was unnecessary. Their prices are fair, and high quality. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe
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