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Campbell Ford - Service Center

Niles, MI

4.6
498 Reviews

498 Reviews of Campbell Ford - Service Center

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October 24, 2024

I was able to get my car in at my convenience and learned that the reason for service was not serious. Once there they couldn’t get the sensor to do what it had been doing and there was no charge. More

by EILEENSHUE
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

On-site recall service is so much easier. It was nice that the work was done in my work parking lot. More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
October 23, 2024

The mobile oil change is very convenient. They do all the work in my driveway. More

by SCOTT@SCOTTWHITEFORD.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
R. Richter
October 19, 2024

Great service center. Friendly and always helpful. Answer all my questions. Vehicle ready in timely fashion. Highly recommend. More

by Tango32001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Made appointment 2 weeks in advance and still didn't have parts for warranty recalll More

by SPURGEONM2011
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Davey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Thank you for bringing your Campbell Ford maintenance truck to do my loop oil and filter. And complete recall as needed. And your mechanic was very courteous and polite. You don’t see that very often. More

by DDITTO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

The remote service was a new experience and proved very efficient and convenient for us. More

by Sixfricks6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall.
October 17, 2024

Efficient, fast and friendly! Good job! Mobile service is very convenient and easy to schedule. More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

Friendly service meeting all my needs. Will return for future service, great experience. Thank you! More

by Mel McKay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Coming to my work or home to handle the service was so convenient and such a relief. Thanks so much More

by TOMCUPANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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