Campbell Ford - Service Center

The service was timely and very professional. The mobile service was extremely convenient. The employee was very easy to talk to and did a great job. The mobile service was extremely convenient. The employee was very easy to talk to and did a great job. More

Collision Dept was very responsive to helping repair collision damage while traveling 700 miles from home. Repair was excellent. Glenn and team are professionals! collision damage while traveling 700 miles from home. Repair was excellent. Glenn and team are professionals! More

I am so impressed with Campbell ford for their great service. They have done a recall on my car at my home. service. They have done a recall on my car at my home. More

Explained service needs well, was a delay in getting a loaner car , but he kept me informed loaner car , but he kept me informed More

Very accommodating to my needs. Great service, nice people! Efficient & top-notch knowledge of the warranty issues. Great service, nice people! Efficient & top-notch knowledge of the warranty issues. More

Post sale reflection was that we were "sold" on a vehicle that was not very nearly what we had asked them to find for us. Truly felt manipulated by sales. The Body Shop team on the other hand was exce that was not very nearly what we had asked them to find for us. Truly felt manipulated by sales. The Body Shop team on the other hand was excellent in every capacity. Truly a great team. More

They offer mobile services! Very convenient and such a time saver and the cost is the same! Very convenient and such a time saver and the cost is the same! More

The service department is great. Always helps and tries to solve my problems. However the sales department not so great. I can not all of a sudden start my car with my I-Phone. T Always helps and tries to solve my problems. However the sales department not so great. I can not all of a sudden start my car with my I-Phone. The fellow in the service department said that he thought this salesman could so we went to see him. Well he didn't have much patience because when he asked me for my passsword I said try this. "Oh well I will get a new one" he said. Not so good for an older lady who may have trouble to remember the new one. Well he tried to change the password and said that it was sent to my e-mail, but he would not check my e-mail or let me check it. Instead he just started going through something anf kept saying you have to many folders here. Not understanding what he was talking about I asked if he could get rid of them if that would help I thought. His reply was not my job. and he just kept flipping through my phone. The phone rang he just turned away and began talking. No excuse me nothing. If he didn't feel this was part of his job he needed to tell the service man right away. There were no other customers in the dealership. Won't buy a car from him! More

It took some effort to get things right on the service . In the end, it went well. In the end, it went well. More

Service Dept was efficient and fast with service ; recalls handled without incident. Would use again. recalls handled without incident. Would use again. More