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Campbell Ford - Service Center

Niles, MI

4.6
709 Reviews
Call Service Center (269) 684-8300

709 Reviews of Campbell Ford - Service Center

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April 28, 2025

People were good to work with. Work was well done and completed in a timely manner More

by FIPSTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

April 28, 2025

Very professional the technician that came out to do my brakes his name was Mo. More

by niteowls71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

April 28, 2025

Very responsive and super willing to be flexible. Loved the service experience and will be booking again. More

by ALBIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

April 26, 2025

Extremely expensive just for a Diagnostic $200 if I would have none that before hand I would have went to my local shop. More

by shamichaelburks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2025 -

Campbell Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

More
April 26, 2025

Have already done so. They Are excellent! Very understanding and very concerned. Great people. A plus More

by knott.dick
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2025 -

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

April 26, 2025

So great to work with: communication, their work. All of it!! Would highly recommend Campbell! More

by LUBBERS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2025 -

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

April 26, 2025

It's very convenient when Ford mobile service comes to your house and does the needed repairs on time and friendly, thanks Campbell Ford. More

by dukelawton6756
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

April 25, 2025

The associate that did mobile oil change was awesome He is very educative,informative and knowledgeable about the job More

by YEMMYCAN04
Recommend Dealer
Yes
Report | Print
Apr 26, 2025 -

Campbell Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 25, 2025

Everyone was very professional. From start to finish. Campbell Ford had my vehicle for six days. I had to rent a car. Everyone was very nice. The Rent-A-Car was waiting for me when More

by AOHARA1960
Recommend Dealer
Yes
Employees Worked With
Ronald Metcalf
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Apr 26, 2025 -

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

April 24, 2025

Every thing was great! My only issue was with a follow up email saying my tire tread was questionable. I bought new tires within the last 4 months, there is nothing wron More

by Suzanneernzen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Campbell Ford responded

Thank you so much for your feedback, Suzanne! We are so glad that we had the opportunity to work with you and we will share your comments with the team. Please don't hesitate to reach out if you need anything else.

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