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Campbell Ford - Service Center

Niles, MI

4.6
848 Reviews
Call Service Center (269) 684-8300

848 Reviews of Campbell Ford - Service Center

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August 08, 2025

I purchased new tires at a very competitive price- with a 4 wheel alignment. The work was completed as described and on time. Everyone was very helpful and courteous. More

by ERIC.TOTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

August 08, 2025

Mobile service came out and took care of a couple recalls for my truck. Very easy to deal with. More

by LECHDOOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2025 -

Campbell Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 08, 2025

Excellent job repairing our explorer after hitting a raccoon. Repair took longer than expected but no complaints since it looks brand new. The lady that detailed this vehicle deserves a raise because th More

by MICHAELCHRONIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Dittenber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heidi Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ditz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sigman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not remember the name of the woman that detailed the vehicle
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Aug 08, 2025 -

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

August 08, 2025

They came do my house and performed needed service for our 2024 Ford edge, and they were very courteous and did a great job More

by NO26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2025 -

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

August 06, 2025

The customer service was amazing! The work they did on my tundra was top-notch! More

by SCHMIDTCSCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heidi Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sigman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2025 -

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 06, 2025

I’m new but they are always helpful and answer all my questions Very friendly. Love my new car. More

by LLWAR717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2025 -

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 05, 2025

They keep sending texts to my wife's phone after giving them my text and phone number More

by nbbeverly
Recommend Dealer
No
Employees Worked With
Gene Dittenber
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2025 -

Campbell Ford responded

Thank you for bringing this to our attention. Our goal is to make sure everyone has a top-notch experience at our dealership. We’re sorry that we didn’t meet that goal in this case, and we will rectify this situation very soon!

August 02, 2025

the service was top notch and was super convenient, our tech was very knowledgeable of and friendly More

by WOODROW1803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2025 -

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 02, 2025

.Just came back from out of town so the mobile service was quick and easy. More

by dkissinger32662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2025 -

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 30, 2025

Convenient way to do an oil change. Technician was on time and explained all he did very well More

by TEMBA.SIBANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2025 -

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

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