Campbell Ford - Service Center

On site service was top shelf. Great work. The tech who took care of my recall was courteous and respectful of my time. He did an amazing job. Great work. The tech who took care of my recall was courteous and respectful of my time. He did an amazing job. More

I took car back in for the charging system light that came back on again. They can not find out what is causing it to come on.Vincent told me let them know if it comes back on and for me to call and get came back on again. They can not find out what is causing it to come on.Vincent told me let them know if it comes back on and for me to call and get a loaner and they can keep it for a few days. More

Sent man to evaluate my recall repair and said t hey would schedule a time. Two times repair man never met his appointment. The third time repair man was prompt but looked at my vehicle and said it didn would schedule a time. Two times repair man never met his appointment. The third time repair man was prompt but looked at my vehicle and said it didn’t need a repair the parts are good. Ford wasted four half days of my time. The first visit should have told me everything was ok parts are good. Don’t understand the evaluation of the recall. More

It was a pleasure to work with Campbell Ford. I have had dealings with Ford dealers for many years going back to Ashley Ford in Benton Harbor. I bought several cars from Ashley as well as Seiman I have had dealings with Ford dealers for many years going back to Ashley Ford in Benton Harbor. I bought several cars from Ashley as well as Seiman Ford in Bridgman. When it came time to have warranty work done on my 2021 Escape I called Seiman and they were less than friendly, telling me I could not get a loaner car if I didn’t buy my car from them. I called Campbell and you guys were more than willing to work with me, coming to my house and evaluating the situation and then scheduling the repair and setting up a rental car. The lady at the body shop that checked in my car was exceptional. More

I was very impressed with the outreach, mobile service support, and follow up. Thank you! support, and follow up. Thank you! More

Local dealership that has Mechanics that are knowledgeable and take pride in what they do knowledgeable and take pride in what they do More

he was very helpful polite and got the job done Ihe edge comes back hope comes back hope More

Our Ford Fusion needed service. Very fast oil change, almost didn’t get time to look at the new vehicles. My service agent Colin is always friendly and courteous. Thanks Campbell Fo Very fast oil change, almost didn’t get time to look at the new vehicles. My service agent Colin is always friendly and courteous. Thanks Campbell Ford! More

Helpful, fast, on time, friendly, and did the job right. Liked the home service. Thanks Liked the home service. Thanks More

Terrific communication and customer service. Technician diagnosed the problem and explained it carefully and well. Brooke and Heidi are great! Technician diagnosed the problem and explained it carefully and well. Brooke and Heidi are great! More