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Campbell Ford - Service Center

Niles, MI

4.6
780 Reviews

780 Reviews of Campbell Ford - Service Center

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July 02, 2025

Moe the mobile service technician is great. I have requested him each time, I have scheduled an appointment. More

by DEBOEERIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe (mobile service)
Jul 02, 2025 -

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 02, 2025

Having a tree fall on your F150 is not a good thing, but the folks at the Campbell Collision center got the vehicle repaired and repainted quickly, and we're already back on the road. We appreciated the qui More

by shenders1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Campbell Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 29, 2025

The work they quoted was done in a timely manner and was done as expected, the staff was very pleasant. More

by BeckyHartline71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heidi Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ditz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sigman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 29, 2025

They are professional and always do a good job. Went in for a tire check, they found a nail and fixed it and even washed my vehicle! Had some questions about software updates and my navigation syst More

by NANCYCMJ0353
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Campbell Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 28, 2025

Campbell Ford makes getting my vehicle serviced so convenient by coming to me either to work in my car or picking it up. More

by bamber.jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe
Jun 28, 2025 -

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

June 27, 2025

Sent my car in to get an oil change and tire rotation or at least that’s what the paperwork says. I got the truck back and the tires weren’t rotated…… so I called the service department twice and never got More

by CESAR.SALINAS0211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Daly
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Campbell Ford responded

Providing a positive experience is our top priority, Cesar, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 27, 2025

Easy to work with. Came to our house to work on the th recall we had, which was real convenient. More

by BSUMO40.BN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

June 26, 2025

We LOVE the mobile service option! We have used it twice, and it was very easy More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

June 24, 2025

Great communication and service was prompt and great. They took care of me as soon as Pulled up and I waited for about 15 minutes, and I was out the door. More

by cbrown65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Dittenber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 24, 2025

Easy to schedule service visit. Great services the dealership. Good advice for future maintenance. Friendly staff. More

by swietsto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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