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Campbell Ford - Service Center

Niles, MI

4.6
617 Reviews
Call Service Center (269) 684-8300

617 Reviews of Campbell Ford - Service Center

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March 11, 2025

The service was great! The tech came to my place of business, fixed my car, and I didn’t have to go anywhere!! It was awesome!! More

by SHELLEMCNAMARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

Campbell Ford responded

Shelle, Thanks for sharing about your service experience with Campbell Ford. We appreciate your business and hope to see you again soon!

March 10, 2025

They always try to please their customers they listen to their customers and they try to get out asap More

by Jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Fletcher I haven't no dealing with him
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Mar 11, 2025 -

Campbell Ford responded

Hi Jimmy: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 08, 2025

Nice work. Did a nice job on front end of my 2019 Ford f160. Thank you More

by tomandlisadavis
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision
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Mar 09, 2025 -

Campbell Ford responded

Thanks, Tom and Lisa, for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

March 08, 2025

Campbell Ford goes out of their way to make things convenient for the customer. Many companies don’t do that. More

by mstephenson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylaar
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Mar 09, 2025 -

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

March 07, 2025

Everyone at Campbell are great to work with, very helpful, professional, polite, service is the best, will always take my daughters car there More

by brookefawcett2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Campbell Ford responded

Thank you so much, Brooke, for your kind words, and for taking the time to leave us this wonderful feedback! We are always happy to service your daughter's car!

March 07, 2025

I appreciate the hard work they do. Sometimes I set and wait and Sometimes I get a ride home. More

by 69MORNINGSTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

March 07, 2025

They where on time ,very respectful and efficient I would recommend to my family and friends.. More

by KENBROOK16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
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Mar 07, 2025 -

Campbell Ford responded

It's great to hear that we were able to help you out, Ken. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

March 06, 2025

Perfect timing. They contacted me about a recall on my truck and set up a time to come to my house to knock it out. Communication was good, the technician arrived on More

by BDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kait Genge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

March 06, 2025

Very professional. Customer oriented. Came to the house performed the work came and told us what was done and that he was leaving. Great experience. More

by Cdford
Recommend Dealer
Yes
Employees Worked With
The last visit was remote to my house for a recall
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Mar 07, 2025 -

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 04, 2025

The staff was very helpful and provided updates on the service and when it would be complete. More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene 5 stars
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Mar 05, 2025 -

Campbell Ford responded

Thank you for the kind words for our service department, Randy! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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