Campbell Ford - Service Center

Everyone I interacted with was very nice and I would rate their politeness 5 stars. I took my truck in for a recall that I scheduled almost a month prior. I assumed they would have the parts in stock since their politeness 5 stars. I took my truck in for a recall that I scheduled almost a month prior. I assumed they would have the parts in stock since it was just recall service. But they had to order them. It was very quick, but I still had to wait a day. I struggled to get back when the service department was open so they had my truck in their way for a week. Here is the frustrating part I drove to the dealership the showroom had several people working but service was closed. The staff apparently can not do anything with service department concerns. So I had to drive back another 30 miles each way the next day. I finally have my truck back and everything seems to be right and correct. Staff were all very polite, just wish they could have done a little more. It was a free recall so perhaps my experience would be different if I had to pay them. When that day does come I won't be calling Campbell Ford. More

Excellent service and so quick. We appreciate the use of a courtesy vehicle. We will recommend you to our friends too!! Thank you for kind, caring and professional service! We appreciate the use of a courtesy vehicle. We will recommend you to our friends too!! Thank you for kind, caring and professional service! More

I Give Colin 5 stars! He takes care of what you came in for, reviews with you concerns that they found on the vehicle during inspections, as well as gives you a "heads u He takes care of what you came in for, reviews with you concerns that they found on the vehicle during inspections, as well as gives you a "heads up" on upcoming maintenance items that will need attention. This is helpful so I can plan ahead. In this case, he noted my tires are getting down to where they will need to be replaced. He also told me about the tire sale coming up in the next month, which is going to also, save me money. Thank you Colin! More

Excellent dealership that respects their customers and the vehicles that they service. Waiting area always clean and coffee fresh the vehicles that they service. Waiting area always clean and coffee fresh More

The team at Campbell Ford is first rate. They communicate well, provide valuable assessments of what needs to be done and are efficient and honest. They communicate well, provide valuable assessments of what needs to be done and are efficient and honest. More

Very good work for the price, will be back agin for another detail and cleaning another detail and cleaning More

He was very professional very nice Did a great job call before he came Was very neat i call before he came Was very neat i More

Vincent was very nice and professional and He did a good job getting me a good price for what I had done. Thank you Vincent 😊 job getting me a good price for what I had done. Thank you Vincent 😊 More

They always get me in and out quick when I need service. Friendly staff and environment. I’ve bought 3 cars here and will keep coming back! Friendly staff and environment. I’ve bought 3 cars here and will keep coming back! More

i was treated like i was the only customer they had that day...experience was beyond my expectation. day...experience was beyond my expectation. More