Campbell Ford - Service Center

This Auto dealership went out of it's way to do a factory recall for my truck. I have never had any contact with Campbell Ford in the past. I had a appointment with a Elkhart dealership to do this work. But recall for my truck. I have never had any contact with Campbell Ford in the past. I had a appointment with a Elkhart dealership to do this work. But after picking up my truck from this Elkhart location and asking them is everything ok. As I was driving home, I stopped to look at the paperwork. It showed only a Oil change. I called the Elkhart dealership, they said couldn't do the recall on this day. Even though a appointment was made with their service manager saying it would be done right after the Oil change was completed. I was extremely upset and Vowed to Never go back to a Dealership that Fails to meet it's expectations. Two days later, out of the Blue. A service consultant from Campbell Ford called me. The female caller saw that my truck needed this Recall Work and asked if I would like their technician to do that work at my home. I was very happy that this was going to be taking care of! The technician came out on the scheduled day and quickly resolved the issue. The technician explained what the recall was about and that he just needed to reprogram the transmission computer. I was very happy with this Great Service and I be taking my truck to Campbell Ford in the future instead of the Disappointing Elkhart dealership!! More

Friendly staff and good work. Loved the clean car and pleasant experience. Thank you guys! Loved the clean car and pleasant experience. Thank you guys! More

Parts department and service people good to work with! ! I will be back for more parts and service! I’m a life long FORD owner! And my wife just bought a escape from Campbell ford last year. ! I will be back for more parts and service! I’m a life long FORD owner! And my wife just bought a escape from Campbell ford last year. More

Service guy did a great job in a timely manner. Very nice guy. I will continue to use this service for oil changes. Very nice guy. I will continue to use this service for oil changes. More

I was completely impressed with their service. They showed up on time and did not disrupt me while I was teaching. They showed up on time and did not disrupt me while I was teaching. More

Very good service and technician was very polite. Explained what he was doing and why the need for the replacement battery. Explained what he was doing and why the need for the replacement battery. More

Loved the mobile service X x x x x x x x x x x x More

Attempted to fleece me to the tune of $2100 for a repair that was free and fully covered under factory extended warranty that was free and fully covered under factory extended warranty More

Their communication was great! Very easy to work with. They were very professional. Extremely happy! Very easy to work with. They were very professional. Extremely happy! More

Great job. Fast efficient service. Very convenient. They came and fixed car at my house. Fast efficient service. Very convenient. They came and fixed car at my house. More