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Campbell Ford

Niles, MI

4.7
1,949 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 1,949 reviews

October 07, 2022

This is the fifth vehicle we purchased from Jason at Campbell Ford. As usual, he has been excellent. We drive over an hour and a half to get to Campbell and it is all based on the service we receive for More

by disbell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Campbell Ford responded

Dale, thanks for your PERFECT 5-Star review about your experience! We are thrilled to hear you have always had excellent experiences with Jason and our staff! We greatly appreciate your business and are glad to have given you a great experience every single time! - Kait Genge, Business Development Manager

September 29, 2022

Performed requested job as well as knocked out some recalls. Great service all around. Thank you. More

by gditteng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2022

Wouldn't bye a nother vehicle rip me of big time about 40,000 Wouldn't deal Scott or any sales men there again if I was u never go there. Trust me very untrustworthy people More

by paulfink52
Recommend Dealer
No
Employees Worked With
Kait Genge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Campbell Ford responded

Paul, I am sorry to hear that your experience was less than excellent. We would like to hear more so that we may deliver a better experience next time. I invite you to give our used car manager, Jack Bell, a call at 269-684-8300 so that we may get this resolved. - Kait Genge, Business Development Manager

September 25, 2022

Changed oil as part of the free oil changes from purchase. Also found dirty air filter and changed it. Service was efficient and courteous. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Dawson
September 24, 2022

We been dealing with Jason Z. for some time now ,he has always gone above and beyond. More

by T2AZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Dawson
Oct 01, 2022 -

Campbell Ford responded

Thank you for taking the time to leave us a review! As always, we truly appreciate your business and we are pleased to hear about your great experiences with Jason. - Kait Genge, Business Development Mananger

September 17, 2022

Wasn’t planning on stopping there but I’m sure glad I did! Chad was great! More

by pookysmith69
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Stewart
Oct 01, 2022 -

Campbell Ford responded

Thank you for taking the time to stop by, and for taking the time to leave us a review! We are pleased to hear of your great experience with Chad. Please feel free to come by any time for a complimentary car wash! - Kait Genge, Business Development Manager

September 12, 2022

Very courteous and attentive. We felt very comfortable with Chad Stewart and were able to speak openly and casually with him. More

by jtiams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Stewart
Oct 01, 2022 -

Campbell Ford responded

Thank you for taking the time to leave us an excellent review! We are pleased to hear of your great experience with Chad and look forward to seeing you again soon for a complimentary car wash! Thank you for your business - it is appreciated! - Kait Genge, Business Development Manager

September 09, 2022

Very happy with their service and the staff is very friendly. Always a good experience. More

by HBUNCH5375
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coshow, Jacob Dawson
September 07, 2022

Staff is friendly and were helpful every step of the buying process. Erik even reached out afterwards to make sure everything was going well with my Escape and if I had any questions about it. More

by alisharenee35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2022 -

Campbell Ford responded

Thank you for taking the time to leave us a great review! We are glad to hear about your experience with your sales professional, Erik, and your kind words about him. Don't forget to come back any time for a complimentary car wash! - Kait Genge, Business Development Manager

September 06, 2022

I love the fact that I can drop my vehicle off in the morning and everything is ready to go when I’m done at work. It just keeps getting better, now they have a mobile service to come to you!! More

by Escape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
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