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Campbell Ford

Niles, MI

4.7
1,805 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 1,805 reviews

August 13, 2022

Quick and easy process. I really enjoyed working with the sales and service team. I have been a customer of Campbell ford and will be for years to come. More

by Blares26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Dawson
August 11, 2022

Great experience at Campbell ford! Very efficient process and willing to accommodate any schedule! Would recommend. More

by Jon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2022

Who is Brian Lares? I delt with Bill Flecher. I brought in a check from United Federal Credit Union to pay off the lease. He told me Campbell had an agreement with More

by LINDAPOD
Recommend Dealer
No
Employees Worked With
Bill Fletcher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Campbell Ford responded

Hi Linda, We do have a dealer agreement with that bank for our mutual customers, which is meant more for convenience than anything. My apologies as there seems to have been some miscommunication about that. We appreciate your business! If you could give me a call at 269-684-8300, I would like to hear more about your experience. Kait Genge, Business Development Manager

July 29, 2022

The whole experience was great from start to finish. Katelyn was wonderful! Everyone was professional and very laid back. They didn’t use pushy sales tactic and really listened to what we had to say. We More

by AZielomski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2022

Thanks for getting to work on the issue asap! Was really appreciated to not be with it the trick for long. More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2022

Prompt checking, up front communication, clear explanation of service required and cost of both required and optional More

by stilts16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow, Judy Dawson, Moe Simon, Jacob Dawson
July 28, 2022

Moe was a great service technician. Got my truck back sooner than anticipated. Nothing wrong with dealership. More

by Wwolter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Simon
July 26, 2022

Campbell Ford Lincoln has wonderful staff who are very attentive to their customers, they keep you well informed with regards to the service they are providing for you. Always friendly and go above and b More

by ER-S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy ( driver ) , Jacob Dawson
July 24, 2022

The purchase of our new (2022) Escape was easy. The salesperson (Jason) was great! He ensured we got the car we wanted. He was upfront about delivery and car features. The financial portion of More

by HOPALOP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2022

Work was done and Covered all points. Ford recommended service performed. Service people were nice and kept me informed on work. Did try to up sell and engine cleaning that is not part of More

by DJCAMPBELL01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
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