Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Campbell Ford
Niles, MI
1,939 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,939 reviews
July 11, 2023
Vincent was very pleasant to work with. Service dept - was told car was fixed after having it for a day. Picked car up and the problem remained. Was told to bring it back. Was called on th Service dept - was told car was fixed after having it for a day. Picked car up and the problem remained. Was told to bring it back. Was called on that day as they didn't know why it was there,.......repairs were to be expensive so traded in car.....just not at Campbell's. More
by PAEL8387
Verified CustomerEmployees Worked With
June 21, 2023
Very straight forward. Supplied all information that I wanted. Made the purchase stress free.was very upfront with the condition of the car Supplied all information that I wanted. Made the purchase stress free.was very upfront with the condition of the car More
by Deardo
Employees Worked With
June 12, 2023
i worked at a dealership for 15 years. the whole process was professional. polite. i have already recommended this dealership to my family and many of my past customers the whole process was professional. polite. i have already recommended this dealership to my family and many of my past customers More
by bakins3
June 11, 2023
Lack of communication. Never heard from them until I called for update. I had major work done and it was over 2 weeks in the shop. Just let me know the progress is all I am Never heard from them until I called for update. I had major work done and it was over 2 weeks in the shop. Just let me know the progress is all I am asking. More
by MARKSZERENCSE
Employees Worked With
June 10, 2023
Fast friendly service. Jason was on it! Gave me very fair trade in on my new F-150. Jason was on it! Gave me very fair trade in on my new F-150. More
by baggett.matt
June 09, 2023
I was very pleased with my experience at Campbell ford. Katelyn was great to work with, she walked me through everything perfectly & I got to leave in my dream car. Katelyn was great to work with, she walked me through everything perfectly & I got to leave in my dream car. More
by Ariel cauffman
Employees Worked With
