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Campbell Ford

Niles, MI

4.7
1,804 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 1,804 reviews

December 15, 2022

Eric was excellent the entire experience was great. Would certainly buy our next vehicle from Campbell Ford. Service all the way around was great. Raving Fan here. More

by d0sos
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Campbell Ford responded

Thank you for your great kind words and perfect 5-Star review! We are delighted to hear of your excellent experience with Erik, your sales professional. We sincerely appreciate your business, and we look forward to seeing you again soon for your FREE car washes for life! Kait Genge, Business Development Manager

December 15, 2022

Katelyn was amazing! She knew what I wanted! Dealership was fantastic and super fast service! More

by KiKi0921
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Campbell Ford responded

Thank you for your rockin' review and PERFECT 5-Star rating! We are thrilled to hear of your amazing experience with Katelyn, your sales professional. We greatly appreciate your business - don't forget to stop by for your complimentary car washes for life! Kait Genge, Business Development Manager

December 11, 2022

I called in advance for payoff. Could’ve just brought a check. Was not happy I had to go there, then run their paperwork around and expected to come back the same day. More

by BUZZYS10
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2022

We ordered the Ford F150 in September and we’re told possible 6-8 months until delivery, it came in 3!!! Erik was extremely knowledgeable and easy to work with. We live in LaPorte but the drive was def More

by bjwooden
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Campbell Ford responded

Thank you for your kind words and excellent review! We are delighted to hear of your great experience with Erik, your sales professional. We sincerely appreciate your business and hope you have been loving your new truck! Kait Genge, Business Development Manager

December 10, 2022

The dealership isn't the largest, so it would appear that service becomes a more important vacet in differentiating themselves from others. More

by bfilipia
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tony Coshow, Judy Dawson, Moe Simon
December 08, 2022

I’ve always had good service in buying or leasing, my new vehicle ! And the service end Was great ! More

by Phildavid49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Dawson, Abi Anderson, Heather Baugher, Linda Avery
December 07, 2022

Happy with our new vehicle and buying experience everyone was helpful and made sure we got what we needed. More

by Cedeeann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Stewart
Dec 08, 2022 -

Campbell Ford responded

Hi there! Thank you for your great review about your experience with Chad Stewart and the staff, and for the perfect 5-star rating! We greatly appreciate your business and look forward to seeing you again! - Kait Genge, Business Development Manager

December 03, 2022

Erik took great care of us and got us into the Mustang we wanted. Great service! More

by Ismail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Campbell Ford responded

Thank you for your kind words and review! We are delighted to hear of your great experience with Erik Blad, your sales professional. Congratulations on your Mustang! We sincerely appreciate the opportunity and your business! - Kait Genge, Business Development Manager

November 26, 2022

Nice dealership, tech's are helpful and great to deal with. My only complaint would be they did not call with updates when they said they would; I always had to track them down for the updates while my v More

by HEIDIZIELKE1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
November 24, 2022

Bought my car there and plan to do so next time. They have a very good service and sales department. Always friendly and courteous. Thanks. More

by na0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
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