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Campbell Ford
Niles, MI
1,939 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,939 reviews
August 02, 2023
Always friendly, ready to show me what I want. Pricing fair, not much room to negotiate any more. Quality vehicles, great service, good coffee while you wait. Pricing fair, not much room to negotiate any more. Quality vehicles, great service, good coffee while you wait. More
by simonsgl
Verified CustomerEmployees Worked With
Other Employees :
Jack Bell, Tony Coshow
August 01, 2023
Easy! Katelyn is great, no pressure sales. She listened to our concerns and the transaction was very smooth. Katelyn is great, no pressure sales. She listened to our concerns and the transaction was very smooth. More
by Katy
Employees Worked With
August 01, 2023
Sales pretty good and I wrote a positive review although a couple of items did not get done which made me follow up with them to address and fix. Service has been good overall. Heather in finance ha a couple of items did not get done which made me follow up with them to address and fix. Service has been good overall. Heather in finance has not called me back for two days regarding title issue. This is the second delay I have received from this person/department. Where is the accountability and quality?? More
by GSWOLFSON
July 27, 2023
I've had great experiences with this dealership such great people I don't feel like I'm just in a normal place they are so great great people I don't feel like I'm just in a normal place they are so great More
by Theresa Langford
July 27, 2023
I came in with credit issues due to health problems and they didn’t treat me any differently. They jumped on it and came up with a solution that worked out tremendously and I was able to get the car I want they didn’t treat me any differently. They jumped on it and came up with a solution that worked out tremendously and I was able to get the car I wanted with a payment I could afford! I definitely suggest Campbell Ford and the team!! More
by Shauna
Employees Worked With
Other Employees :
Jack Bell, Moe Simon
July 22, 2023
I have never ever had a problem with anyone at Campbell Ford. Excellent service all the time I have gone to Campbell Ford. Kudos to everyone there! Ford. Excellent service all the time I have gone to Campbell Ford. Kudos to everyone there! More
by cwhite2564
July 21, 2023
Jason was great. He was very knowledgeable and not very pushy. He kept me updated on the vehicle I was looking for. He was very knowledgeable and not very pushy. He kept me updated on the vehicle I was looking for. More
by janicebardusk
July 16, 2023
Folks at Campbell are consistently helpful and work hard to fit your needs and your budget. Eric worked to make a bad day much better. Thanks! to fit your needs and your budget. Eric worked to make a bad day much better. Thanks! More
by simonsgl
