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Campbell Ford

Niles, MI

4.7
1,938 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 1,938 reviews

November 16, 2023

Campbell was amazing and helping me obtain the vehicle I wanted in a short amount of time, since I was without a vehicle at all! More

by Meg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kait Genge
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

The people are so friendly and helpful. Love getting my car washed. It was great to see Lori Wagner More

by sjordan0914
Recommend Dealer
Yes
Employees Worked With
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mobile oil cha
November 13, 2023

Very helpful with no pressure. Jason helped to get us into a vehicle that we are very happy with. All the staff were very friendly and we will continue to take our business there. More

by robinsnest54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2023

I am equally grateful and impressed by/with my experience with Erik Blad and the Campbell Ford dealership of Niles, Michigan. My sister and her husband met Erik during their car search, and even though thei More

by Jen Schwab
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Technician - Michael, Jacob Dawson
Nov 13, 2023 -

Campbell Ford responded

Jen, Thank you so much for taking the time to describe your amazing experience here at the dealership! We're so delighted to hear that Erik Blad, your sales professional, was able to provide you with a great, seamless sales experience - and we're happy to hear that Jacob and Michael in our Service department were able to take care of you as well! We greatly appreciate your business and we love having you here as a part of our Campbell family!! Kait Genge, Business Development Manager

November 10, 2023

We had a great experience with trading in our old jeep and purchasing a new one More

by Deckman85
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kait Genge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Bell, Jeff Robinson
Nov 10, 2023 -

Campbell Ford responded

Thank you for taking the time to describe your visit with us - and for the PERFECT 5-Star rating!! We're so glad to hear that Jeff Robinson, your sales professional, provided you with a great car buying experience. We are all very grateful for your business, even from miles away! Enjoy your stunning new Jeep for many miles to come!! Kait Genge, Business Development Manager

November 10, 2023

Tony and everyone at Campbell have always provided the most personable and professional service, and done everything they could to give the highest quality service at very reasonable cost, whether it's a More

by LORIANDJERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
Nov 10, 2023 -

Campbell Ford responded

Lori and Jerry, thank you for taking the time to describe your service visit, and for the PERFECT 5-Star rating!! We're delighted to hear that you had a personal and professional experience with Tony, your service writer, and the Campbell crew. We look forward to seeing you again whenever you need any other maintenance, parts, collision or sales needs! Kait Genge, Business Development Manager

November 08, 2023

Erik is so nice and knowledgeable. He communicated promptly (the process took about 2 weeks) and have recommended him to my friend who is looking to buy soon. More

by heidiott12
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Campbell Ford responded

Heidi, Thank you for taking the time to leave us a PERFECT 5-Star Rating! We're so delighted that Erik Blad, your sales professional, was able to provide you an exceptional car-buying experience from start to finish! Thank you very much for your business, and for recommending your friend as well - we have an excellent referral program. Don't forget to come by to visit any time to take advantage of your FREE car washes for life!! Kait Genge, Business Development Manager

November 08, 2023

Great customer service in a top notch dealer. Very comfortable buying experience. Highly recommend to everyone! More

by tang32001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Campbell Ford responded

Thank you very much for taking the time to describe your time here with us - and for leaving us a ROCKIN' 5-Star review!! We're thrilled to hear that Jason Ziesmer, your sales professional, was able to provide you a great, comfortable buying experience. We greatly appreciate your business. Enjoy your new vehicle for many miles, and don't forget to stop by to visit for a complimentary car wash ANY TIME! Kait Genge, Business Development Manager

November 07, 2023

Great customer service. The car was done in a timely manner. And from what I can see they did a great job. More

by mjwilfert
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Dawson
Nov 10, 2023 -

Campbell Ford responded

Thank you for taking the time to leave us a PERFECT 5-Star review!! We're pleased to hear that you had a great customer experience in our service department and glad that Jacob, your service writer, was able to take care of you. We hope to see you again whenever you need any other maintenance, parts, collision or sales needs! Kait Genge, Business Development Manager

November 07, 2023

Nice and clean and the people were nice and helpfull and I love my car More

by Candi_morgan_1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Campbell Ford responded

Candi, Thank you for taking the time to leave us a review describing your experience here at the dealership! We're pleased to hear that Katelyn Peterek, your sales professional, was able to help you find a vehicle you absolutely love! Thank you very much for your business. Whenever you're in the area, please swing by! As a Campbell customer, you can take advantage of FREE car washes for LIFE! Kait Genge, Business Development Manager

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