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Campbell Ford
Niles, MI
1,799 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,799 reviews
March 28, 2023
My first experience with Campbell Ford was through the service department. It was friendly and efficient and then some. They got to the bottom of some faulty work done at another shop and went above and service department. It was friendly and efficient and then some. They got to the bottom of some faulty work done at another shop and went above and beyond to fix. My next experience was with a cracked windshield. The body shop got me ORM Ford glass and worked with my insurance. My last interaction was buying a used F150. Erik was a nice person to do business with. It says a lot when my husband worked for another Ford dealer but we take our cars here for service and bought one here instead! Smart efficient people work at Campbell Ford. More
by Negligence R U
Verified CustomerEmployees Worked With
Other Employees :
Zach Anderson
March 24, 2023
Everyone there is friendly, professional, and always welcoming. With an appointment, work is completed when promised. Would recommend them to anyone. welcoming. With an appointment, work is completed when promised. Would recommend them to anyone. More
by rsnyder215
March 24, 2023
Professional, complete service. Listened to our needs and wants. Streamlined the buying process. Very patient and friendly. Listened to our needs and wants. Streamlined the buying process. Very patient and friendly. More
by deancarnes50
March 23, 2023
Erik ordered the wrong color for our Bronco. My wife and me even caught this mistake back in Oct. of 22 and notify Erik who said he would fix it for us. Well he didn't and after waiting 6 months My wife and me even caught this mistake back in Oct. of 22 and notify Erik who said he would fix it for us. Well he didn't and after waiting 6 months our Bronco came it as a different color than we ordered. No offer of anything to make up for the mistake. 4 stars because they sold it to us for MSRP but that was decided when we ordered in Oct. More
by DLY135
March 21, 2023
Everybody was very nice, accommodating and knowledgeable. I also appreciated the ride back home afterwards I also appreciated the ride back home afterwards More
by dawnrbeatty
March 20, 2023
Scott Mabry provided excellent support thoughout the process. This was my first new car purchase and it went well. process. This was my first new car purchase and it went well. More
by jim.shamo
March 15, 2023
Campbell has been very good in all the services we have had with them. Scott Mabry is the best!!! He works very hard to try and make the experience of getting a car good for everyone! had with them. Scott Mabry is the best!!! He works very hard to try and make the experience of getting a car good for everyone! More
by cat1013
March 13, 2023
Jason is the best. I would and always do recommend Jason to friends ands and family. I would and always do recommend Jason to friends ands and family. More
by andismallbone
