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Campbell Ford
Niles, MI
1,799 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,799 reviews
Verified Customer
April 13, 2023
my daughter brought her Ford Escape in for service in january, i didnt know about this review process, Tony was nice, very helpful and professional, she had not interacted with dealer service depts. muc january, i didnt know about this review process, Tony was nice, very helpful and professional, she had not interacted with dealer service depts. much before, Tony made it easy to understand and for her to trust Campbell for future service on her vehicle More
by car24wins
Employees Worked With
Tony Coshow
April 12, 2023
Service department and techs did an excellent job! Was able to get in and performed service as requested plus reminded me of an additional service and was still able to get that accomplished without d Was able to get in and performed service as requested plus reminded me of an additional service and was still able to get that accomplished without delay. More
by MACH33
April 12, 2023
Easy to schedule appointment. Service team strong in communicating issues, status and resolution. Would be great if there was a loaner vehicle program. Appreciated ability to util Service team strong in communicating issues, status and resolution. Would be great if there was a loaner vehicle program. Appreciated ability to utilize FordPass points for payment. More
by DAVEONDRIAS
Employees Worked With
Tony Coshow
April 09, 2023
This was the second time I arrange to have my vehicle repaired and while I was quoted that it would only take a couple of hours and cost about $300 . You kept the car for a day and a half and charged me repaired and while I was quoted that it would only take a couple of hours and cost about $300 . You kept the car for a day and a half and charged me $643.64. How can you even think I can or would ever respect your place of business after this encounter? More
by d.a.house
Employees Worked With
Tony Coshow, Jacob Dawson
April 04, 2023
They are close to me and always treat me with respect. I take all of my vehicles to them for service. I bought my last one there. I take all of my vehicles to them for service. I bought my last one there. More
by Sharon V.
Employees Worked With
Other Employees :
Tony Coshow, Judy Dawson, Jacob Dawson, Zach Anderson, Moe Simon
March 30, 2023
Very easy to deal with. Had the car ready for test drive. My salesperson Cait was fantastic. I'm very happy with my purchase. Had the car ready for test drive. My salesperson Cait was fantastic. I'm very happy with my purchase. More
by pihallet
Employees Worked With
