Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Campbell Ford
Niles, MI
1,799 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,799 reviews
Verified Customer
May 22, 2023
The Campbell Ford Sales team made this visit very comfortable and productive. Katelyn listened to my vechicle requirements and budget parameters, and diligently researched all available offers coming comfortable and productive. Katelyn listened to my vechicle requirements and budget parameters, and diligently researched all available offers coming up with an offer that was exactly what I was looking for. Once we agreed to continue, the Finance team prepared all the documents and I was quickly on my way home in 2023 Edge! When I picked the vehicle up Katelyn reviewd the instrumentation highlighting changes from my previous vechicle. More
by wpozrt
May 19, 2023
The dealership to help me out and was there for me when I needed it and they always take care of my truck needed it and they always take care of my truck More
by TWBOOKS1
May 16, 2023
Easiest dealership I've dealt with -entire process took 45 minutes. They had everything ready once the deal was agreed upon. 45 minutes. They had everything ready once the deal was agreed upon. More
by moorefamfive
May 10, 2023
Tony is always so kind and helpful. He always tries to get my car in when I need it.He explains what they are going to do and if they are issues explains them He always tries to get my car in when I need it.He explains what they are going to do and if they are issues explains them More
by LEENO
Employees Worked With
Tony Coshow
May 04, 2023
Vicent was nice accurate address my issues Patient and understood my issues and concerns just want to thank the whole staff understood my issues and concerns just want to thank the whole staff More
by VICKIEGBEASLEY
May 01, 2023
took truck in for engine light, rough running , stalling , still under warranty - -told my oil was a little low, and my responsibility, and that was the problem, charged me $225 - left dealership, within 1 , still under warranty - -told my oil was a little low, and my responsibility, and that was the problem, charged me $225 - left dealership, within 1/4 mile light back on , same symptoms- have to loose truck for another day next week . clearly not the cause, still out $225 for qt of oil not needed - told they would adjust price when I come back in ---- they were polite , just didn't fix problem- I don't believe tech did complete job to verify fix . More
by DANQM123
April 28, 2023
very satisfy with their work and the time which they did the work. i would return to campbell to have my service work the work. i would return to campbell to have my service work More
by chevelle396db
Employees Worked With
April 27, 2023
I always feel like a VIP when bringing my car to this dealership. Scott and Tony treat me like a queen. They even loaned me a car while mine was being fixed and brought my car to me when it was done! Ama dealership. Scott and Tony treat me like a queen. They even loaned me a car while mine was being fixed and brought my car to me when it was done! Amazing customer service! More
by Sheryl Shevock
Employees Worked With
Scott Maybry, Tony Coshow, Moe Simon
