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Campbell Ford

Niles, MI

4.7
1,797 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 1,797 reviews

October 28, 2023

I was brand new to purchasing vehicles. I had a lot of anxiety about it going in but Leon made the process easy and was constantly transparent with me so I never felt like they were pulling More

by matthewbryant201
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Goldman
Nov 03, 2023 -

Campbell Ford responded

Hi Matthew, Thank you for taking the time to leave us a review about your easy, transparent experience here at the dealership, as well as your time with Leon, your sales professional. We hope you enjoy your vehicle for many miles to come - thank you so much for allowing us the opportunity to earn your business! Please stop by any time to take advantage of your FREE car washes FOR LIFE!! Kait Genge, Business Development Manager

October 27, 2023

On-Site mobile service is really a fantastic solution for busy customer’s’ schedules. No more waiting around for your service to be finished at the dealership! More

by ZIELBAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Simon
October 23, 2023

The service department is great and the only reason why I continued to do business here, but my new car sales experience was and has been terrible from top down. Threatened to not sell me the car I ordered a More

by Tcirajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Blad
2.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow, Judy Dawson, Jacob Dawson
October 23, 2023

There is a noise in the rearend when you back up and they said they fixed it, it still makes the noise. More

by NALLS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coshow, Jacob Dawson
October 21, 2023

Katelyn is very knowledgeable about Ford’s offerings such as warranties and incentives. She explains them thoroughly. She is why I choose Campbell Ford to help me buy out my lease. Also, the service depa More

by jules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Campbell Ford responded

Julie, Thank you for taking time to describe your time here with Katelyn, and our service department, and for the rockin' 5 star review!! We are delighted to hear of your great experience with us! Thank you for choosing Campbell Ford to take care of your sales and service needs. We hope to see you again any time you're in the area! Kait Genge, Business Development Manager

October 21, 2023

The dealership was very clean,and organized. Erik was a very good salesman. I think l got the best I could. More

by frsarr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

Everybody I delt with from the beginning to the end of the sale were knowledgeable!! More

by rnorris06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kait Genge
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

I checked on my truck after a day and a half and and they hadn’t looked at it and no timetable for when they would, so I picked it up as I needed to get to several Dr. appointments. More

by ganopainting
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow
October 16, 2023

Amazing service. They are always going above and beyond at campbell ford, thank you for all that you do. More

by John Yankey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow, Judy Dawson, Jacob Dawson, Moe Simon, Marissa Stambaugh
October 12, 2023

They do great work and are friendly, knowledgeable and professional. I would recommend their services. More

by Lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawna was the best, Tony Coshow, Jacob Dawson
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