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Campbell Ford

Niles, MI

Overview
Employees
Reviews
Vehicles
4.7
1,914 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 1,914 reviews

April 05, 2024

Very easy transaction. Handled all of my business via text. They had everything ready for me when I picked it up. They made everything so easy! More

by mmooremsp1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kait Genge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Campbell Ford responded

Thank you so much for taking the time to leave us an AMAZING review regarding your experience here at Campbell, as well as your experience with Erik Blad, your sales professional. As always, we are sincerely grateful or your business. Thank you! Abigayle Johnson, Business Development

April 05, 2024

Had a great purchase experience. Staff were super friendly and very knowledgeable. Just an all around pleasant experience. More

by cytotoad
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Bell
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Apr 08, 2024 -

Campbell Ford responded

Thank you so much for taking the time to leave us a GREAT review regarding your experience here at Campbell Ford, as well as your sales experience with Erik Blad, your sales professional. As always, we are sincerely grateful for your business. Thank you!! Abigayle Johnson, Business Development

April 04, 2024

Everyone from sales service and body shop are exceptional. Service keeps you updated on where they are with repairs. Body shop did a great job with the detail. Erik is a great sales person. He he More

by Cdford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Dawson
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Apr 04, 2024 -

Cdford responded

Great Job! Erik; Austin; Jacob; Vincent! Exceptional group! Keep up the good work. It was a pleasure working with all of you plus the Body Shop for doing an exceptional detail on my 150!!!!

Apr 04, 2024 -

Campbell Ford responded

Thank you for taking the time to leave us an AWESOME 5-Star review. We are glad you had a great experience here in our service department, and with Erik Blad, your sales professional. We hope to see you again whenever you need any other maintenance, parts, collision, or sales needs! Abigayle Johnson, Business Development

April 04, 2024

We received great service this time we came to Campbell Ford. Eric Bald was super great in helping us get just what we wanted in our car. I would recommend him to anyone of my friends and family. More

by lerichey2016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

Campbell Ford responded

Thank you very much for taking the time to leave us an AMAZING 5-Star review regarding your experience here at the dealership, and with Erik Blad, your sales professional We genuinely appreciate your business and are so happy to have you guys in our Campbell Family. Thank you!! Abigayle Johnson, Business Development

Apr 04, 2024 -

lerichey2016 responded

Glad to be back with the Campbell Ford family of professionals.

April 04, 2024

It was a very good experience and Katelyn was awesome. She answered all my questions truthfully and honestly. She made the experience great! More

by Maconrad828
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Campbell Ford responded

Thank you very much for taking the time to leave us an OUTSTANDING 5-Star review regarding your experience here at the dealership, and with Katelyn Peterek, your sales professional. We genuinely appreciate your business and are so happy to have you apart of our Campbell Family! Don't forget your FREE car washes for life. Thank you!! Abigayle Johnson, Business Development

April 02, 2024

State of MI sueing me for abandonment of a car that I traded in to Campbell Ford June 2018 for newer vehicle, dealership states they cannot help me get documents to prove I traded vehicle in and offer n More

by Aneskia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
"Front office manager" name unknown
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Apr 03, 2024 -

Campbell Ford responded

Thank you for bringing this to our attention! We'd like the opportunity to look into this for you. If you could please give us a little more information (your name and vin of vehicle traded) we can take a closer look into this situation to see what we can find. Please give me a call directly at 269-684-8300 Ext 369 or respond to this review so that I can try to help out. Thank you, Kait Genge Business Development Manager

April 01, 2024

Fixed issues and did good inspection on potential problem. Maybe a quick update during the process would have been nice. But overall happy with the service More

by DJCAMPBELL01
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Hernandez
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March 29, 2024

I’ve been wanting a Bronco since they came out. Decided to finally pull the trigger and get one. I called to inquire and Katelyn answered and was great communicating with me to answers all my quest More

by Nick Miller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby Johnson
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Apr 01, 2024 -

Campbell Ford responded

Thank you for taking the time to leave us a GREAT 5-Star review regarding your experience here at the dealership, and with Katelyn Peterek, your sales professional. We are grateful for your business and are so happy to have you guys apart of our Campbell Family! As always, don't forget your free car washes for life! We are so happy we were able to help get you into the vehicle you've been wanting!! Thank you!! Abigayle Johnson, Business Development

March 28, 2024

Amazing friendly service. Amos was down to earth and easy to talk to. I love my new vehicle! More

by Kendra.king
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kait Genge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amos Thompson
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Apr 01, 2024 -

Campbell Ford responded

Thank you very much for taking the time to leave us an AMAZING 5-Star review regarding your experience here at the dealership, and with Amos Thompson, your sales professional. We genuinely appreciate your business and are so happy to have you guys apart of our Campbell Family! Don't forget your free car washes for life! Thank you! Abigayle Johnson, Business Development

March 28, 2024

My experience buying my car from Campbell Ford was far and above the best process I have had dealing with car dealerships. Amos was knowledgable and easy to work with. There were no surprises during the More

by mandajm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amos Thompson
Report | Print
Apr 01, 2024 -

Campbell Ford responded

Thank you for taking the time to leave us a PERFECT 5-Star review!! We're pleased to hear you had a great customer experience here at the dealership with Amos Thompson, your sales professional. We are sincerely grateful for your business . Thank you!! Abigayle Johnson, Business Development

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