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Campbell Ford
Niles, MI
1,944 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,944 reviews
June 19, 2024
Communication could have been a little better to confirm all paperwork was in order prior to me showing up to close deal. I was 100% online buyer and was disappointed to learn upon showing up that the infor all paperwork was in order prior to me showing up to close deal. I was 100% online buyer and was disappointed to learn upon showing up that the information I had previously asked sales rep was received and acceptable was in fact needed to be provided again. More
by dustintefs
Verified Customer
June 18, 2024
Vincent and the entire team a Campbell Ford were exceptional to work with. We were on a long trip when our vehicle broke down. Despite difficult circumstances, Vincent went above and beyond to sec exceptional to work with. We were on a long trip when our vehicle broke down. Despite difficult circumstances, Vincent went above and beyond to secure a rental vehicle for us and to return our vehicle to us once it was repaired. During our time at Campbell Ford our interactions with all the team members we encountered was pleasant. If we lived in Michiana, we would be customers for life and would highly recommend Campbell Ford. More
by THECLEMDOG
Employees Worked With
June 17, 2024
We have done business with Campbell Ford exclusively for about 15 years; that alone speaks volumes about their customer service and support. about 15 years; that alone speaks volumes about their customer service and support. More
by suznott
June 13, 2024
Amos was wonderful to work with. No pushy tactics and answered all our questions. Was willing to do whatever it took to make sure we were happy with our deal and overall was just a g No pushy tactics and answered all our questions. Was willing to do whatever it took to make sure we were happy with our deal and overall was just a great person to work with. Highly recommend. More
by ryan.forburger
Employees Worked With
Amos Thompson
June 13, 2024
Great salespeople and service managers. quick to respond to recalls and service questions. Would recommend sales and service. quick to respond to recalls and service questions. Would recommend sales and service. More
by DCL50
Employees Worked With
June 13, 2024
The service was quick and easy also hassle free,, the team at Camp bell ford did an outstanding job and I would definitely recommend them . team at Camp bell ford did an outstanding job and I would definitely recommend them . More
by alex_michiana574
June 12, 2024
It was another great experience overall. I was in and out with trading in a vehicle and purchasing a new truck. I was in and out with trading in a vehicle and purchasing a new truck. More
by Andy
June 12, 2024
vary nice lady. katlyn helped me inside and knows about the car. we like her a lot katlyn helped me inside and knows about the car. we like her a lot More
by Donaldshull1946
Employees Worked With
June 10, 2024
We had a great experience overall. There was a pricing error on a vehicle but it was handled well by the dealership. One suggestion for them is simple if they are interested. There are There was a pricing error on a vehicle but it was handled well by the dealership. One suggestion for them is simple if they are interested. There are cups of company key rings at the front desk. However, when you are given the vehicle keys upon purchase you have a paper ring. Campbell should put their advertising key rings on all keys when the sale is made. I had to go home and find some in our house when I could have had the dealership key ring. More
by Djjjordan
Employees Worked With
June 09, 2024
Jason is an excellent salesperson. He listens to what you want and provides sound advice about your potential purpose. Brian made the purchase process seamless. He described options He listens to what you want and provides sound advice about your potential purpose. Brian made the purchase process seamless. He described options and facilitated the purchase. More
by HOPALOP
