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Campbell Ford

Niles, MI

4.7
2,577 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,577 reviews

September 13, 2025

Pretty cool that they came out to me twice to fox and recall problem. Saved me a lot of time. Great technician. More

by Samantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
Sep 13, 2025 -

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 10, 2025

We were difficult customers, intentionally. Past negative history with dealerships gives us anxiety just thinking about going to another one. But this time it wasn’t a bad experience. I ma More

by onlyonmyplanet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Hernandez, Gene Dittenber, Frank Dalton, Ronnie Bogle
Sep 11, 2025 -

Campbell Ford responded

Thank you so much for your wonderful review! We are thrilled that Ronnie and our team had the opportunity to provide you with great service. We thank you for choosing Campbell Ford!

September 10, 2025

Campbell Ford was completely awesome! ! they found exactly what I wanted for the right price. I completely love the bronco and Campbell Ford. More

by Bitchin Bronco Boy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Steinert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin Dawson
Sep 10, 2025 -

Campbell Ford responded

Thank you so much for choosing Campbell Ford! Please let us know if we can be of any more assistance.

September 09, 2025

Everyone I interacted with was very nice and I would rate their politeness 5 stars. I took my truck in for a recall that I scheduled almost a month prior. I assumed they would have the parts in stock since More

by rsimpleman
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gene Dittenber
Sep 09, 2025 -

Campbell Ford responded

Thank you for your honest feedback — and for your kind words about our team’s politeness. We're truly sorry for the inconvenience and the extra trip you had to make. We understand your frustration, especially after scheduling ahead, and we’re working to improve coordination between departments so this doesn’t happen again. We know how valuable your time is. We’d be grateful for the chance to earn your business and provide a better experience next time.

Sep 12, 2025 -

Campbell Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 08, 2025

Fast nice people that get you in & out quick with a smile on your face. More

by erics81524
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Pickett, Ronnie Bogle
Sep 08, 2025 -

Campbell Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Campbell Ford!

September 06, 2025

Excellent service and so quick. We appreciate the use of a courtesy vehicle. We will recommend you to our friends too!! Thank you for kind, caring and professional service! More

by karlashotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heidi Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylar
Sep 06, 2025 -

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 05, 2025

I Give Colin 5 stars! He takes care of what you came in for, reviews with you concerns that they found on the vehicle during inspections, as well as gives you a "heads u More

by sawendland70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Campbell Ford responded

Thank you for choosing Campbell Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 05, 2025

Every one was super friendly and helpful. Didn’t feel pressured. They had the largest inventory in the area. We prefer to buy local. More

by bobstorick
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Steinert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

September 04, 2025

I expressed interest online and was contacted by Eric a hours later. He did an excellent job understanding my needs and scheduling an appointment for me to come in. Upon my arrival he had already identifie More

by stonelakecarp
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Blad
Sep 04, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

September 03, 2025

We just bought 2 Ford Explorers from Campbell and couldn’t be happier with Ronnie Bogle and his Manager Frank. They both went above and beyond to earn our trust and business. They were not pushy and More

by LABAUMBARD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Dalton, Ronnie Bogle
Sep 03, 2025 -

Campbell Ford responded

Here at Campbell Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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