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Campbell Ford
Niles, MI
2,374 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,374 reviews
May 16, 2025
Verified Customer
May 16, 2025
Very good service and technician was very polite. Explained what he was doing and why the need for the replacement battery. Explained what he was doing and why the need for the replacement battery. More
by TOM.MCLAUGHLIN.RETIRED
Employees Worked With
May 16, 2025
The problem was corrected and scheduled maintenance was performed. However I did not receive any discussion about the results of the overall inspection. I was simply given the paperwork and key fob. There performed. However I did not receive any discussion about the results of the overall inspection. I was simply given the paperwork and key fob. There was no inspection sheet with information on tires, brakes, fluids etc. More
by TOMMVIC
Employees Worked With
May 16, 2025
Helpful people willing to help and answer questions and explain all details about the service needed explain all details about the service needed More
by ELIZABETHRFAULKNER
May 16, 2025
Great experience my first new vehicle & I couldn’t be happier!!! I will definitely send any potential buyers your way!!!! happier!!! I will definitely send any potential buyers your way!!!! More
by timeout7758
May 16, 2025
Attempted to fleece me to the tune of $2100 for a repair that was free and fully covered under factory extended warranty that was free and fully covered under factory extended warranty More
by DBAKE254
May 16, 2025
Their communication was great! Very easy to work with. They were very professional. Extremely happy! Very easy to work with. They were very professional. Extremely happy! More
by bc101886
May 16, 2025
Great job. Fast efficient service. Very convenient. They came and fixed car at my house. Fast efficient service. Very convenient. They came and fixed car at my house. More
by No thanks
May 15, 2025
I Love the home service. 10 stars for my service and the guy sorry forgot his name was the best!! 10 stars for my service and the guy sorry forgot his name was the best!! More
by STACY1162
Employees Worked With
May 15, 2025
Called the dealer and explained the problem. Sent up an appointment during the call. Tech showed up on time, ran some tests, made a couple suggestions and was done in about 15 min. Sent up an appointment during the call. Tech showed up on time, ran some tests, made a couple suggestions and was done in about 15 min. More
by INJIMSB
Employees Worked With
They sent a technician to my house to run some tests on a car battery.
