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Campbell Ford

Niles, MI

Overview
Employees
Reviews
Vehicles
4.7
1,908 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 1,908 reviews

May 14, 2024

Had an awesome experience! Erik and Campbell Ford made the whole process quick and easy! No pressure, and would consider again for a future vehicle purchases! More

by ccrevore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Campbell Ford responded

Thank you for the review! We are pleased to hear that Erik, your sales professional, was able to help you with your vehicle purchasing! We hope to see you guys back at the dealership soon! Thank you!! Abigayle Johnson, Business Development

May 13, 2024

My husband and I had an amazing experience with Katelyn. She was very knowledgeable and answered all of our questions. She was patient, and understanding. We also are very appreciative of Brian Lares, the G More

by kslabencki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Campbell Ford responded

Thank you for taking the time to leave us an OUTSTANDING review, regarding your experience here at the dealership, and with Katelyn, your sales professional. We are pleased to hear that Katelyn was able to help you and your husband find something that works well for you guys! We hope to see you guys back in the dealership soon!! Thank you!! Abigayle Johnson, Business Development

May 13, 2024

Thought they worked with my request for finding and certified previously owned vehicle! Love unlimited car washes I get as a bonus!! More

by Tbrown
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Campbell Ford responded

Thank you for leaving your review!! we are so happy that Nick Boyd, your sales professional was able to help you out and get you into your NEW vehicle!! Those FREE car washes are for LIFE so don't forget to come get your car washed!! Thank you!! Abigayle Johnson, Business Development

May 11, 2024

Jason at Campbell Ford is a pleasure to work with. He is very friendly and knowledgeable and goes the extra mile to satisfy you. More

by Jimtheskidkid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Campbell Ford responded

Thank you for taking the time to leave us your review!! We are very happy that Jason, your sales professional was able to help you with all your needs! We hope to see you guys back in the dealership soon!! Thank you! Abigayle Johnson, Business Development

May 09, 2024

We have bought and leased from Campbell Jason is the man! Always worked with us to get the best deal. Great staff and atmosphere! Not going anywhere else for vehicles. More

by kkoebel930
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Hatenback
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May 21, 2024 -

Campbell Ford responded

Thank you for the review, we appreciate it!! We are very happy that Jason was able to help you guys with your purchase! We are glad to have you guys apart of our Campbell Family! Thank you!! Abigayle Johnson, Business Development

May 08, 2024

Scheduled oil change and tire rotation two hrs later got oil change no rotation, ridiculous More

by Ji
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service mgr don’t recall name -0
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May 08, 2024

Quick and easy sale. everything done in a day. Kathlyn did a great job. Thank you. More

by Ketzkorn66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Campbell Ford responded

Thank you for the review! We are very happy to hear that Katelyn, your sales professional was able to help you guys out with your vehicle purchase! Also don't forget your FREE car washes for LIFE!! We hope to see you in the dealership again! Thank you, Abigayle Johnson, Business Development

May 06, 2024

They listen to your concerns very polite. I fine the service personnel to be very professional More

by Als
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Campbell Ford responded

Thank you for taking the time to leave an AMAZING review regarding your experience here in our service department and with our technicians. We are happy to hear they took good care of you and gave you great customer service! Thank you again, Abigayle Johnson, Business Development

May 04, 2024

So happy we purchased our car here. It is continuing to be a good experience. More

by RNJ5665
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Campbell Ford responded

We are also SO HAPPY you choose to purchase your vehicle here as well! We are glad to hear that you had an AMAZING sales experience with Erik Blad, your sales professional and that he was able to help get you into your new vehicle! We hope to see you back in the dealership! Also don't forget your FREE car washes for LIFE!! Thank you again, Abigayle Johnson, Business Development

May 04, 2024

So convenient to have it done at home! Saved so much time and hassle of having to take it in somewhere! More

by Lori Vandagriff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Campbell Ford responded

Thank you for the good review, regarding your experience with our mobile service team. It really is a nice new feature that we offer here at Campbell Ford. We hope you keep using it and coming into the dealership! Thank you again, Abigayle Johnson, Business Development

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