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Campbell Ford

Niles, MI

4.7
1,796 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 1,796 reviews

December 20, 2023

Jacob is always friendly, helpful, and efficient. He helped troubleshoot a radio problem that we have been having and offered a few solutions. Eric Blad has made every experience with Campbell Fo More

by nladson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Dawson
December 17, 2023

U did not like having to go back and forth on final price it was like playing a game More

by RMAGDALINSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2023

A few months ago the Campbell Ford service department failed to pick up our Ford Escape for service as scheduled. My wife called me very upset because she was treated rudely when she inquired of the serv More

by 37YEARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin Dawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Dawson
December 13, 2023

They had what I wanted. They offered me me a fair trade. And to think I initially went in kust to get a new battery, and I left in another car that had 60,000 miles less on More

by dfgadd4233
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2023

As always, their sales team provides excellent service and answers any questions you may have. They make the process quick and easy and are there for you long after the sale!! More

by RICHARD0106
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

Had to wait 8 weeks to get our car back due to waiting for parts. No fault of Campbell Ford who were awesome and gave us a loaner car! More

by gftacek
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow, Jacob Dawson
November 30, 2023

This is my second time buying a vehicle from Erik and Campbell Ford. It was nothing but a great experience and usually in my experience car shopping isn’t. Erik made it simple and explained everything al More

by walong418
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

I stopped in and talked to Katelyn about keeping an eye out for a used vehicle and within a week she found me a used vehicle that was traded in. I am very super happy with how she works her work ethic is More

by Glenn millin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

Katelyn and all the staff at Campbell Ford were very helpful with my recent purchase. No wonder this is my third vehicle purchased from them. More

by PJFRANTZ_ATT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

Having the mobile service would be one of the reason I would buy a car from Campbell. Mo was awesome! He was working out in the cold and rain...he deserves a raise! More

by carolyn.tillstrom
Recommend Dealer
Yes
Employees Worked With
Mo
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