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Campbell Ford

Niles, MI

Overview
Employees
Reviews
Vehicles
4.7
2,582 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,582 reviews

October 04, 2025

Fast friendly service. On time appointments. Helpful recommendations. Comfortable waiting area. Easy check out with pleasant cashiers. Always thanked for my business. More

by KAYOMAXB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2025 -

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

October 04, 2025

Nice clean dealership and all employee friendly and helpful service people were nice and helpful More

by BBARNUM43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2025 -

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 04, 2025

Everyone was very friendly, knowledgeable and professional. Nothing more to be said. I would highly recommend this shop to anyone More

by ROBERT.WISE.MBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heidi Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Metcalf, Vincent Hernandez, Gene Dittenber
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Oct 04, 2025 -

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

October 03, 2025

Pickup and delivery makes keeping my car maintained so much easier. They do a thorough job for regular maintenance and provide information regarding status of other parts. More

by KZOCK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2025 -

Campbell Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 03, 2025

Vincent is the only reason I come back Great customer service Thank you thank you More

by SMENDEZ10
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez, Vincent Hernandez
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Oct 03, 2025 -

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

October 03, 2025

Your staff is very nice and made us feel welcome. Loved the race car in the show room More

by DGINGESON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2025 -

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 03, 2025

Vincent was great! The valet driver was also very good great service will return thank you! More

by MIKERRODGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylarr Davis, Vincent Hernandez
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Oct 03, 2025 -

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 02, 2025

I bring all of my vehicles here. I trust them to do what needs to be done. More

by srvance1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Hernandez, Gene Dittenber
Report | Print
Oct 02, 2025 -

Campbell Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 02, 2025

Great Service! !! Our experience was a breeze, we were in and out quickly and efficiently! More

by sgmaier04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heidi Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ditz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Hernandez, Gene Dittenber
Report | Print
Oct 02, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

October 02, 2025

Very customer service oriented from sales to service, and exemplary of what the customer appreciates! More

by Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2025 -

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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