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Campbell Ford
Niles, MI
2,543 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,544 reviews
September 28, 2025
Colin and Gene both do an excellent job helping customers. Oil change and inspections went well! I will definitely return for future service. Campbell has a clean service area and customer waiting customers. Oil change and inspections went well! I will definitely return for future service. Campbell has a clean service area and customer waiting area. We always appreciate Eric Blads help! More
by GARYLGLASSBURN
Verified CustomerEmployees Worked With
September 27, 2025
This appointment was easily made and managed. The service team was great who came out to me and my car. I would definitely use this service again !! The service team was great who came out to me and my car. I would definitely use this service again !! More
by Jen S
Employees Worked With
September 27, 2025
Nice service for working people for techs to come to my home to change the oil and rotate tires. They were on time and left things as is. home to change the oil and rotate tires. They were on time and left things as is. More
by saxtoncl01
September 27, 2025
Great to work with made everything simple and quick very responsive whit questions would highly recommend responsive whit questions would highly recommend More
by DSCHOFF77
September 24, 2025
Consistently courteous, competent and professional. Everyone that I have had contact with has been helpful. Everyone that I have had contact with has been helpful. More
by richard.hill
September 24, 2025
Great customer service, friendly, prompt attention to my car, salesperson was great to deal with. car, salesperson was great to deal with. More
by tango87mah
September 23, 2025
The purchase of my F250 was simple. Most of the dealing was done over text message. Most of the dealing was done over text message. More
by Ken
Employees Worked With
September 20, 2025
My experience at Campbell Ford has been good overall, however, there was one instance when I was told that the tires had been rotated when in fact, they had not. That diminished my trust in the maintenan however, there was one instance when I was told that the tires had been rotated when in fact, they had not. That diminished my trust in the maintenance department but I'm hoping my trust can be reestablished by having any future work completed as stated by the dealership. More
by Rich
Employees Worked With
September 18, 2025
Austin is a great courtesy person. He is always willing to to help me and is concerned with my car running right. He dies good job. Service department put my brakes on on I’m not sha He is always willing to to help me and is concerned with my car running right. He dies good job. Service department put my brakes on on I’m not shaking as I approach stop signs anymore. Austin listens and checks the vehicle out and got me in to get work done. I would recommend Campbell Ford More
by Nora
Employees Worked With
