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Campbell Ford

Niles, MI

Overview
Employees
Reviews
Vehicles
4.7
1,720 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 1,720 reviews

November 07, 2023

Great customer service. The car was done in a timely manner. And from what I can see they did a great job. More

by mjwilfert
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Dawson
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Nov 10, 2023 -

Campbell Ford responded

Thank you for taking the time to leave us a PERFECT 5-Star review!! We're pleased to hear that you had a great customer experience in our service department and glad that Jacob, your service writer, was able to take care of you. We hope to see you again whenever you need any other maintenance, parts, collision or sales needs! Kait Genge, Business Development Manager

November 07, 2023

Every interaction I have had at Campbell Ford has been just like a great conversation with close friends! I’ve never felt pressured, rushed, or overlooked and that means the world to me! Thank you so much More

by Will Short
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kait Genge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Campbell Ford responded

Will, Thank you for taking the time to leave us a PERFECT 5-Star review! We're so happy to hear that Erik Blad, your sales professional, helped you with the purchase of both of your stunning new F-150s at the same time! Thank you very much for your business, and please stop by any time to take advantage of your complimentary car washes and fresh hot coffee! Kait Genge, Business Development Manager

November 07, 2023

Best car buying experience I have ever had. Thank you Campbell Ford for taking care of me! More

by Ford Edge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Campbell Ford responded

Joan and Larry, thank you so much for taking the time to leave us a ROCKIN' review and a PERFECT 5-Star rating! We're so glad to hear that this has been your best car buying experience ever. We are always happy to take care of you. Thank you so much for your business! Kait Genge, Business Development Manager

November 07, 2023

Nice and clean and the people were nice and helpfull and I love my car More

by Candi_morgan_1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Campbell Ford responded

Candi, Thank you for taking the time to leave us a review describing your experience here at the dealership! We're pleased to hear that Katelyn Peterek, your sales professional, was able to help you find a vehicle you absolutely love! Thank you very much for your business. Whenever you're in the area, please swing by! As a Campbell customer, you can take advantage of FREE car washes for LIFE! Kait Genge, Business Development Manager

November 07, 2023

KATELYN WAS GREAT. ME AND TOM REALLY LIKED HER. SHE WAS FRIENDLY AND RIGHT TO THE POINT. SHE ASKED ME WHAT I WAS LOOKING FOR AND FOUND ME THE BEST TRUCK. I REALLY LIKE More

by Davidwithers2696954369
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Campbell Ford responded

David, Thank you for taking the time to leave us a PERFECT 5-Star review! We're so delighted to hear that Katelyn Peterek, your sales professional, was very friendly and provided you an exceptional truck-buying experience!! It was great to have you and Tom both here. Thank you very much for your business, and please stop by any time for a complimentary truck wash! Kait Genge, Business Development Manager

November 04, 2023

The salesman was very helpful. Always have a great experience at this dealership. And the service department is very good More

by Shadowlord58
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Campbell Ford responded

Thank you for taking the time to leave us a ROCKIN' 5-STAR review! We're so pleased to hear Erik Blad, your sales professional, was very helpful in your car-buying experience. Congratulations on your stunning new F-150, Paul! We are very thankful for your business! Kait Genge, Business Development Manager

November 03, 2023

We found the car my daughter wanted there so I messaged the salesman’s phone number that was on it. The very next day we test drove and bought it! More

by carebear1982
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Robinson
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Nov 10, 2023 -

Campbell Ford responded

Thank you for taking the time to leave us a review regarding your experience here at the dealership! We're glad that Erik Blad and Jeff Robinson in our sales department were able to take care of your vehicle needs. We hope your daughter enjoys her new vehicle for many miles to come! Don't forget - as a Campbell customer, she can stop by any time to receive a complimentary car wash!! Kait Genge, Business Development Manager

November 03, 2023

They have great service which is done in a timely manner. Their waiting lounge is comfortable and stocked with snacks and coffee, along with a tv to help pass the time. More

by MURBANS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Dawson
Report | Print
Nov 10, 2023 -

Campbell Ford responded

Thank you for taking the time to leave us a PERFECT 5-Star review!! We're pleased to hear that you had a great experience in our service department and with Jacob, your service writer. We hope to see you again whenever you need any other maintenance, parts, collision or sales needs! Kait Genge, Business Development Manager

November 03, 2023

This is the nicest Dealership I have ever been at. The people are all very friendly. More

by jnjrobbs
Recommend Dealer
Yes
Employees Worked With
Jeff Robinson
Report | Print
Nov 10, 2023 -

Campbell Ford responded

Thank you for taking the time to leave us a PERFECT 5-Star review! We're so thrilled to hear of your experience here with your sales professional, Jeff Robinson, as well as your encounter with our friendly staff! We hope to see you again soon! Kait Genge, Business Development Manager

November 02, 2023

Very positive experience with the dealer and dealership. Was able to order the car I wanted and received it in a timely manner. More

by buck.jennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Campbell Ford responded

Jennifer, Thank you for taking the time to leave us a rockin' review! We're delighted to hear you had a positive experience at the dealership and with your sales professional, Erik. Thank you for your business, we appreciate the opportunity to take care of you again. We hope you enjoy your new vehicle for many miles to come - and please stop by to visit any time to claim your FREE car washes for LIFE! Kait Genge, Business Development Manager

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