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Campbell Ford

Niles, MI

Overview
Employees
Reviews
Vehicles
4.7
2,582 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,582 reviews

November 11, 2025

Asked what pressure tires should be, they said 40. Got truck back from service they were at 35 More

by john.m.hanson41
Recommend Dealer
Yes
Employees Worked With
Colin Daly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Daly
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Nov 12, 2025 -

Campbell Ford responded

John, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 11, 2025

Exceptional service! I would highly recommend Ronnie and Campbell Ford for your next vehicle purchase! More

by Stwahlstrom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Bogle
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Nov 11, 2025 -

Stwahlstrom responded

Exceptional service! I would highly recommend Ronnie Bogle and Campbell Ford for your next used or new car purchase!

Nov 11, 2025 -

Campbell Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

November 11, 2025

Very good quality body repair work. It just took quite a bit longer than estimated More

by rakuntz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Metcalf
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Nov 11, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

November 08, 2025

Great experience! Austin took really good care of us and would definitely recommend! Thank you! More

by MollA.*ST24
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Davey
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Nov 09, 2025 -

Campbell Ford responded

Thank you for choosing Campbell Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 07, 2025

This Mobile Service is not only convenient but quick. This was faster than going to the dealership where you wait hours sometimes. I highly recommend this for oil changes for your fleet service vehicle More

by dhanson34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2025 -

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

November 06, 2025

I've used the body shop about 5 times. They always give me great service The body shop has aways done a nice job. Very good service and always done early or on time More

by dan4nz
Recommend Dealer
Yes
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Nov 07, 2025 -

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

November 05, 2025

Very helpful, honest and kept me informed all the way. Went out of their way to help me. More

by KEITHKLANN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Metcalf
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Nov 05, 2025 -

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 05, 2025

Ronnie was super helpful! We recently moved and welcomed our new baby to the family. My husband was in need of a new truck for work that could also accommodate our new additio More

by Marlene1989
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Bogle
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Nov 05, 2025 -

Campbell Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Campbell Ford!

November 02, 2025

Austin Davey and his stellar leadership are what make Campbell Ford a 5-star establishment. More

by MHI380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Hernandez, Gene Dittenber
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Nov 02, 2025 -

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 02, 2025

They were able to fix the issues. I brought the car in for but communication was poor. More

by Lucy
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez, Vincent Hernandez
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Nov 03, 2025 -

Campbell Ford responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, Lucy, feel free to contact us at your convenience.

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