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Campbell Ford

Niles, MI

Overview
Employees
Reviews
Vehicles
4.7
2,582 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,582 reviews

December 03, 2025

I received great service and the process was easy start to finish. Would recommend for anyone. More

by glenaditz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kait Genge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heidi Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ditz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2025 -

Campbell Ford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Campbell Ford!

December 03, 2025

Helped me right away. Pleasant to work with through scheduling to job completion. Fifteen words. More

by DAHL.ERICKSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heidi Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ditz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Metcalf, Vincent Hernandez
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Dec 03, 2025 -

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

December 03, 2025

everything went good, fast service, nice people, took 45 minutes for four new tires, thumps up More

by MNELSON08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2025 -

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 02, 2025

Always polite and great service. The convenience with tech coming to our home to change oil is wonderful! More

by SANDYROHDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Bucci
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Dec 02, 2025 -

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 02, 2025

great experience getting my new tires and I don't have 15 words to say more than that, thank you very much More

by Leonurd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Hernandez
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Dec 02, 2025 -

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

November 30, 2025

Vincent is a great representative in the service department for Campbell’s Ford. He is an exceptionable employee. He always discusses with the owner the problems that your vehicle has and he gives More

by drmarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
Report | Print
Nov 30, 2025 -

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

November 28, 2025

Everything was done in the time we were given. Everyone was very polite and worked to make both myself and my wife were happy. More

by pn289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2025 -

Campbell Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Campbell Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

November 27, 2025

The best thing about this dealership is Vincent Hernandez. He kept me sane during the time they had my car. More

by heather86cowan95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
Report | Print
Nov 29, 2025 -

Campbell Ford responded

Heather, thank you for your business and this review. We're happy that Vincent and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 27, 2025

Service and valet team were excellent. The service team and the valet were both very satisfactory. More

by maryharriman713
Recommend Dealer
Yes
Employees Worked With
Valet team
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Nov 28, 2025 -

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 27, 2025

Quick and easy! Priced fairly,welcomed by staff. Over all a wonderful experience with the team. More

by CHENZO353
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez, Vincent Hernandez
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Nov 27, 2025 -

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

Nov 27, 2025 -

CHENZO353 responded

Thank you!

Nov 27, 2025 -

CHENZO353 responded

Thank you!

Nov 27, 2025 -

CHENZO353 responded

Thank you!

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