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Campbell Ford
Niles, MI
1,720 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,720 reviews
January 17, 2024
Technicians are always polite and professional. Descriptions of issues with the car have been easy to understand without 'jargon." Descriptions of issues with the car have been easy to understand without 'jargon." More
by HOPALOP
Verified Customer
January 16, 2024
We have had a great experience at Campbell Ford. I love their service Department. They will work with you to get your maintenance done and the best part is the friendliness of the people in the ser I love their service Department. They will work with you to get your maintenance done and the best part is the friendliness of the people in the service department. They have a great little coffee bar too in case you are waiting while your car is serviced. Top notch all the way around. ♥️ More
by Wyuhasz
Employees Worked With
Other Employees :
Tony Coshow, Judy Dawson, Jacob Dawson, Moe Simon
January 16, 2024
They were very easy to deal with and very accommodating and great service department for my six mont check up and oil change. and great service department for my six mont check up and oil change. More
by CALDERONE1404
Employees Worked With
Other Employees :
Tony Coshow, Judy Dawson, Jacob Dawson, Moe Simon
January 16, 2024
These Guys ROCK and the Service Level Is BAR NONE ! !! I will Buy my Retirement Vehicle from Campbell !!! !! I will Buy my Retirement Vehicle from Campbell !!! More
by JFOSTER
Employees Worked With
Other Employees :
Tony Coshow, Judy Dawson, Jacob Dawson, Moe Simon
January 16, 2024
Always great customer service . Very professional and personable. Jacob does a great job on our vehicle . Very professional and personable. Jacob does a great job on our vehicle . More
by Bsgodschild68
Employees Worked With
Other Employees :
Tony Coshow, Judy Dawson, Jacob Dawson, Moe Simon
January 16, 2024
They have always been excellent and reasonably priced when needed to service my vehicle and they go above and beyond I had a recall and could not get my truck to them so they sent a tech to my home and p when needed to service my vehicle and they go above and beyond I had a recall and could not get my truck to them so they sent a tech to my home and preformed the repair at my residence won’t take my vehicle any where else More
by vetoloco
Employees Worked With
Other Employees :
Tony Coshow, Moe Simon
January 16, 2024
The collision center kept me informed and up to date on my car repair and were great to work with in general! Also, I was able to have a great curtesy car from them during the majority of the time that I w my car repair and were great to work with in general! Also, I was able to have a great curtesy car from them during the majority of the time that I was without my car!!! More
by shailah.nowlin
Employees Worked With
Heidi and Glen, in the collision center, were both great to work with!!!
January 16, 2024
Campbell’s is so accommodating. I needed an Oil change and didn’t have time to wait as I had to work. Shawna came to my house, picked up my car and delivered to the service dept for I needed an Oil change and didn’t have time to wait as I had to work. Shawna came to my house, picked up my car and delivered to the service dept for an oil change and tire rotation. She brought it back to my house a couple hours later with recommendations from the service department for maintenance needed in the near future which included detail of what was needed with pricing. I was completely satisfied with the service that I felt other dealerships don’t provide. I feel the entire team at Campbell Ford really strives to gain customer satisfaction. Thank you to Doug Campbell for leading by example and empowering your team. Special appreciation for Shawna! More
by sbunch0
Employees Worked With
Shawna Williams 5 Star!!!, Jacob Dawson
January 15, 2024
We have purchased three vehicles from you over the years. We don’t even think about another dealership when we look for a car. We don’t even think about another dealership when we look for a car. More
by PEBREHMER
January 10, 2024
Kait was pleasure to work with and the transaction was simple and painless. My new car was delivered as promised to my home 90 miles away and the old one taken. I wish the car dealers in the Chicago area simple and painless. My new car was delivered as promised to my home 90 miles away and the old one taken. I wish the car dealers in the Chicago area were this professional. More
by jbk999
