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Campbell Ford
Niles, MI
1,935 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,935 reviews
Verified Customer
October 14, 2024
Do yourself a favor and have the car inspected carefully prior to purchase. Katelyn that we dealt with during purchase was great, the vehicle we bought was not. The transmission died less than 48 hrs after prior to purchase. Katelyn that we dealt with during purchase was great, the vehicle we bought was not. The transmission died less than 48 hrs after purchase, and required replacement at a cost of 44% of the purchase price. I accept that I did not purchase the drivetrain warranty that would have expired shorty. The dealership did offer to have it looked at with the service department to determine if it was indeed broken. This was a non-starter as they performed a "multi-point" inspection prior to our purchase. They determined it was in excellent condition with a fine history of maintenance performed. It is uncertain if an inspection would have found issue with the transmission. The shop that performed the repair said that it appeared that the transmission showed indication of on-going issues. However, a pre purchase inspection would have located the impact damage to the radiator and a/c condenser along with cracked underside panels. Remember the goal of a dealership is to take your money and unload a vehicle on you with max benefit to the dealership. Make sure you are looking out for your interests and expect them to. More
by raygalovich
Employees Worked With
October 13, 2024
Campbell Ford sent a mobile team to my home to do several factory updates and because it was necessary to replace part of the driver’s door, they were very accommodating to arrange a rental car while mine wa factory updates and because it was necessary to replace part of the driver’s door, they were very accommodating to arrange a rental car while mine was being repaired and painted. Very satisfied with service. I did not have a great sales experience at this dealership but the folks in service and repairs are excellent. Thank you. More
by KEPETER44
October 13, 2024
Fast response from front desk to service department, no long wait time to receive service. Professional and courtesy staff. Definitely recommend this dealership! long wait time to receive service. Professional and courtesy staff. Definitely recommend this dealership! More
by SLVRSPOON98
Employees Worked With
October 13, 2024
I had a great experience working with Erik Blad. He was easy to work with, not pushy, always got back to me with questions and worked with me to find the right vehicle that fit my needs. I have pu He was easy to work with, not pushy, always got back to me with questions and worked with me to find the right vehicle that fit my needs. I have purchased two vehicles from Erik and I would recommend him to anyone that is looking to purchase a vehicle. More
by Mwortman55
Employees Worked With
October 12, 2024
They were great, came on-site to change the oil in all three of our vans. Very Helpful. three of our vans. Very Helpful. More
by NateX350Z
Employees Worked With
October 12, 2024
Erik sold us another vehicle! Another no hassle buying experience. He’s professional and easy to talk to. Will be straight forward with you! He will even check up on you periodica Another no hassle buying experience. He’s professional and easy to talk to. Will be straight forward with you! He will even check up on you periodically to see how things are going. Over the years I really enjoy meeting with him when it’s time for a new car!!! Thanks again Erik. More
by Heather M Wehrly
October 12, 2024
A great expierance working with Nick on the sale of my 2024 Ranger. Other area dealers were unable to find me the truck I was looking for. Nick located the exact truck I wanted within hours and had it del 2024 Ranger. Other area dealers were unable to find me the truck I was looking for. Nick located the exact truck I wanted within hours and had it delivered to the dealership the next day. More
by DAVID.RITSEMA
October 12, 2024
Disappointed work requested was not performed estimate for repairs $6790.00 was almost $1980.00 more than job completed by Eby Ford Not planning to to ever come back to Cambelll Ford for repairs $6790.00 was almost $1980.00 more than job completed by Eby Ford Not planning to to ever come back to Cambelll Ford More
by RHUB
October 11, 2024
Bad work no checking cars before leaving put wrong parts on car poor computation gave a 25 dollar gift card for bad work could at least bought me dinner before taking advantage of me on car poor computation gave a 25 dollar gift card for bad work could at least bought me dinner before taking advantage of me More
by Jt1075
