
Campbell Ford
Niles, MI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Erik did everything he could to make my Maverick purchase as easy as possible from start to finish with a great attitude the entire time! 10/10 Would buy from him again. as easy as possible from start to finish with a great attitude the entire time! 10/10 Would buy from him again. More
The service department is great. Always helps and tries to solve my problems. However the sales department not so great. I can not all of a sudden start my car with my I-Phone. T Always helps and tries to solve my problems. However the sales department not so great. I can not all of a sudden start my car with my I-Phone. The fellow in the service department said that he thought this salesman could so we went to see him. Well he didn't have much patience because when he asked me for my passsword I said try this. "Oh well I will get a new one" he said. Not so good for an older lady who may have trouble to remember the new one. Well he tried to change the password and said that it was sent to my e-mail, but he would not check my e-mail or let me check it. Instead he just started going through something anf kept saying you have to many folders here. Not understanding what he was talking about I asked if he could get rid of them if that would help I thought. His reply was not my job. and he just kept flipping through my phone. The phone rang he just turned away and began talking. No excuse me nothing. If he didn't feel this was part of his job he needed to tell the service man right away. There were no other customers in the dealership. Won't buy a car from him! More
I was able to get my car in at my convenience and learned that the reason for service was not serious. Once there they couldn’t get the sensor to do what it had been doing and there was no charge. that the reason for service was not serious. Once there they couldn’t get the sensor to do what it had been doing and there was no charge. More
Service Dept was efficient and fast with service ; recalls handled without incident. Would use again. recalls handled without incident. Would use again. More
Great experience. Eric was awesome. Very friendly and knowledgeable. The entire staff was very friendly and helpful Eric was awesome. Very friendly and knowledgeable. The entire staff was very friendly and helpful More
Erik did everything he could to make my Maverick purchase as easy as possible from start to finish with a great attitude the entire time! 5/5 Would buy from him again. Campbell Ford Review: During financ as easy as possible from start to finish with a great attitude the entire time! 5/5 Would buy from him again. Campbell Ford Review: During financing I wish there was some more transparency about interest rates from Bill, I had to ask for him to show me dealer rates. I would've liked some time to go over dealer finance options versus third party finance options such as through a credit union. Perhaps they gave me the best deal, but not knowing for sure is what bothers me. This was my first experience financing in general so I wasn't sure of the questions to ask. More