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Campbell Ford
Niles, MI
1,720 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,720 reviews
February 23, 2024
I seen the car on website, called dealership and told them I was out of country, but I want it when I get back. When I got to the dealership 8 hours from my home in Tennessee, everything was ready for us them I was out of country, but I want it when I get back. When I got to the dealership 8 hours from my home in Tennessee, everything was ready for us to sign and drive. The best dealership and people anywhere. More
by xps1973
Verified Customer
February 21, 2024
Gentleman was on time, actually early which was a treat, and very professional. Pleasant personality and complete with his work. Explained what he was doing and why. Also what I should expect after he co and very professional. Pleasant personality and complete with his work. Explained what he was doing and why. Also what I should expect after he completed the work. More
by THETOAD
Employees Worked With
Believe his name was Mike or Micheal.
February 18, 2024
The employees were very amenable and the dealership is very well maintained, however, I think five hours to make a purchase is a bit much. Also, we purchased a lease return and I think more attention nee very well maintained, however, I think five hours to make a purchase is a bit much. Also, we purchased a lease return and I think more attention needs to be paid to a reset of the vehicles electronic systems as all the previous owners data was still in the onboard vehicle system. More
by 1057smith
February 17, 2024
When I got there they said my appt was the week before; it wasn't. They offered that appt but I couldn't because I already had another appt. that day so took the appt for 2/14 at 10:30. First they told me it wasn't. They offered that appt but I couldn't because I already had another appt. that day so took the appt for 2/14 at 10:30. First they told me they couldn't work me in, the offered to come to Coloma and get the car and then bring it back. I said I'd just take it to Sparkle. They did work me in after checking with the service manager. They said my battery was in the 'red' zone; asked if I wanted to replace it. I said no. When I got home I looked at the mfg CCP was compared to what my battery was and my battery was 80% of mfg CCP. Unless a person is having trouble starting their car, 50% is more the norm to replace a battery. Other than that they were quite fast, apologetic about the appt mixup and washed the car. More
by CYNDYWINFIELD289
Employees Worked With
Jacob Dawson, Jacob Dawson
February 15, 2024
Great Service, thank you. On time, quick and very pleasant, I will always use this service moving forward On time, quick and very pleasant, I will always use this service moving forward More
by RESTEPHAN
February 14, 2024
Fantastic service, truly helped me find a car that I love. Would recommend to anyone looking for a new vehicle. love. Would recommend to anyone looking for a new vehicle. More
by taelor
February 04, 2024
Great place was very pleased with the help and guidance from them I love my new truck from them I love my new truck More
by ccolpitts2013
February 04, 2024
We have bought cars from Campbell Ford for years. Erik is an excellent salesman who even followed up with us after we had taken the car home. He did that to check in and see if we had any additional Erik is an excellent salesman who even followed up with us after we had taken the car home. He did that to check in and see if we had any additional questions. He is the face you want to project in the Campbell Ford brand. More
by TAZSANG
