Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Campbell Ford
Niles, MI
1,937 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,937 reviews
November 02, 2024
The service was timely and very professional. The mobile service was extremely convenient. The employee was very easy to talk to and did a great job. The mobile service was extremely convenient. The employee was very easy to talk to and did a great job. More
by janmarable
Verified CustomerEmployees Worked With
November 02, 2024
Quick in locating the issue with my car, and contacting me to inform me of the problem and cost. me to inform me of the problem and cost. More
by lanfun9
Employees Worked With
Other Employees :
Not sure of their names but the young lady that drops off and pick me up from home and the young lady at the cashier both are very nice. Thanks
November 02, 2024
Mobile service worked out very well technician was early and finished quickly plus doing a great job! and finished quickly plus doing a great job! More
by misc.bkincaid2016
November 02, 2024
Friendly, got the job done. An easy visit. Requiring 15 words is really dumb. So the next time I will not respond. An easy visit. Requiring 15 words is really dumb. So the next time I will not respond. More
by thepaws44
November 01, 2024
Explained service needs well, was a delay in getting a loaner car , but he kept me informed loaner car , but he kept me informed More
by RRATKAY
October 30, 2024
Very accommodating to my needs. Great service, nice people! Efficient & top-notch knowledge of the warranty issues. Great service, nice people! Efficient & top-notch knowledge of the warranty issues. More
by KFurryO
October 29, 2024
I first saw the car on Marketplace. Amos was attentive and very responsive to messages. He accommodated us around our work schedules and was easy to work with. Amos was attentive and very responsive to messages. He accommodated us around our work schedules and was easy to work with. More
by LHull311
Employees Worked With
Other Employees :
Brian Lares,Jack Bell,Amos Thompson, Jack Bell, Amos Thompson
October 29, 2024
Very polite and professional. Employees were very respectful. Wish they would have explained more about the vehicle and how things worked Employees were very respectful. Wish they would have explained more about the vehicle and how things worked More
by Clyderank
Employees Worked With
October 29, 2024
Post sale reflection was that we were "sold" on a vehicle that was not very nearly what we had asked them to find for us. Truly felt manipulated by sales. The Body Shop team on the other hand was exce that was not very nearly what we had asked them to find for us. Truly felt manipulated by sales. The Body Shop team on the other hand was excellent in every capacity. Truly a great team. More
by johnsholty
October 28, 2024
Easy buying experience. Super professional staff that exceeded my expectations in all regards. Fair price with exceptional customer service. Super professional staff that exceeded my expectations in all regards. Fair price with exceptional customer service. More
by Ben.fornek
