Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Campbell Ford
Niles, MI
1,937 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,937 reviews
November 04, 2024
Disappointed in service of last appt. Previous appointments were much pre customer friendly. They said they were short staffed, is that my problem. Don’t get car in overnight and not noti Previous appointments were much pre customer friendly. They said they were short staffed, is that my problem. Don’t get car in overnight and not notify me they did nothing to it, ordered parts. I sit with no notification. Here we are week later, I have unfixed car at home and no notification of when they will get it back to fix More
by poe19poe80
Verified CustomerEmployees Worked With
Can’t remember
November 04, 2024
Having the technician come to my location at work for an oil change was super convenient and without highly inflated prices. I would recommend that option to anyone with a busy life! The technician was kno oil change was super convenient and without highly inflated prices. I would recommend that option to anyone with a busy life! The technician was knowledgeable and went over all the paperwork when finished. Thank You! More
by Tina Miller
November 04, 2024
Great people, excellant work done, fair prices, always polite and professional, know what needs done, get work finished in short amount of time, only place we trust to work on vehicle polite and professional, know what needs done, get work finished in short amount of time, only place we trust to work on vehicle More
by brookefawcett2001
November 03, 2024
Always polite and helpful when scheduling an appointment or. Calling the dealership direct. Thanks You or. Calling the dealership direct. Thanks You More
by jandrz3758
Employees Worked With
November 03, 2024
Excellent staff, very friendly. They made the process of leasing my Ford F150 simple and fast. I would recommend Campbell Ford to everyone. You're a person there not just another by They made the process of leasing my Ford F150 simple and fast. I would recommend Campbell Ford to everyone. You're a person there not just another byer!! More
by kk824363
November 03, 2024
Worked great on my issue called when needed took care of anything that went a little wrong on his part anything that went a little wrong on his part More
by rscameheorn
Employees Worked With
November 02, 2024
Mobile service was great. They made it easy by coming to my home to service my vehicles. Even did the recalls. Tech did a good job. They made it easy by coming to my home to service my vehicles. Even did the recalls. Tech did a good job. More
by Joe
Employees Worked With
November 02, 2024
Collision Dept was very responsive to helping repair collision damage while traveling 700 miles from home. Repair was excellent. Glenn and team are professionals! collision damage while traveling 700 miles from home. Repair was excellent. Glenn and team are professionals! More
by GWCURRY13
Employees Worked With
Glenn
