Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Campbell Ford
Niles, MI
1,795 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,795 reviews
July 20, 2024
Jason did a great job working on my issue and came up with as good a solution as I could hope for. with as good a solution as I could hope for. More
by dsidenbender
July 17, 2024
They are the best! So kind and helpful! They really listen and try to help figure out what’s best for you plus they don’t pressure you to buy a car you don’t like! So kind and helpful! They really listen and try to help figure out what’s best for you plus they don’t pressure you to buy a car you don’t like! More
by Kimpop2020
July 11, 2024
Eric and the dealer exceeded my expectations. When I explained to Eric that I needed to discuss the purchase with my wife, he did not pressure me, instead gave me options and even offered to tak When I explained to Eric that I needed to discuss the purchase with my wife, he did not pressure me, instead gave me options and even offered to take truck off the market until I was able to get back to the dealer a few days later. The dealer financing department was also very friendly and helpful! More
by donnagel
July 10, 2024
Everyone was friendly and knowledgeable. It was a great car buying experience! Will definitely highly recommend to any family or friends check out Campbell in the future! It was a great car buying experience! Will definitely highly recommend to any family or friends check out Campbell in the future! More
by Jal72686
July 03, 2024
From the moment I called and was transferred to Jason, to when I walked out the door with keys in hand on my new vehicle, the entire process and people I interacted with were both welcoming and professional. when I walked out the door with keys in hand on my new vehicle, the entire process and people I interacted with were both welcoming and professional. I would highly recommend this family owned dealership. More
by hishmael2
July 02, 2024
Katelyn and her team made the used car buying experience collaborative, a rare and shining customer service gem of an experience these days! Katelyn was professional, friendly, and made me feel heard. She collaborative, a rare and shining customer service gem of an experience these days! Katelyn was professional, friendly, and made me feel heard. She and Bill in Finance were courteous, prompt and knowledgeable. Behind the scenes, management, support staff and the Service Department contributed positively to my overall positive assessment of the dealership’s execution on quality and service principles. The couple of vehicle specific questions that Katelyn didn’t have immediate answers to, she researched, and provided comprehensive and timely answers. Time is traditionally a negative factor in buying a used car - not the case here: I felt neither rushed nor like the negotiating process was drawn out unduly. I did significant research prior to trading in my Jeep Wrangler for the Lexus NX350, and do feel that a fair transaction occurred for both parties. Thank you, Katelyn and Team. Rather than leaving the dealership exhausted as has at times occurred in the past, I was exhilarated to jump into my new ride for the drive home. And let me just add that the car looks great in the garage! :) More
by Alicia
June 29, 2024
Scheduling mobile service appointment was made easy by the service department. Technician that completed warranty work was very knowledgeable and communicated well. the service department. Technician that completed warranty work was very knowledgeable and communicated well. More
by GILLSTICK
Verified CustomerJune 28, 2024
Erik is great to work with. He takes the time to make sure the customer is happy with the new car and that they understand all the features of the car. Campbells has a great sel He takes the time to make sure the customer is happy with the new car and that they understand all the features of the car. Campbells has a great selection of inventory. I have leased several cars with Cambell an have never been disappointed. More
by MULIE1JIKE
June 28, 2024
Jason. ...made are visit stress free with out any sales pressure....He takes time with your wishes and explains everything thoroughly ....... ...made are visit stress free with out any sales pressure....He takes time with your wishes and explains everything thoroughly ....... More
by FTBragg82nd
June 27, 2024
We were treated well and received a good price on a vehicle. It was easy to do business with you. vehicle. It was easy to do business with you. More
by Hurtsd
