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Campbell Ford
Niles, MI
1,938 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,938 reviews
December 02, 2024
Vince is so great, beyond words. I can not express how amazing he is at his job. He makes bringing my vehicle in for service seamless. He is the most pleasant person ever. I truly en I can not express how amazing he is at his job. He makes bringing my vehicle in for service seamless. He is the most pleasant person ever. I truly enjoy each and every interaction with him! More
by thebearsaredancing
Verified CustomerEmployees Worked With
Other Employees :
Andrew, Jack Bell
December 01, 2024
Been using this dealer for a long time for the most part very satisfactory. There was a time they said they were shorthanded, so it was not done in the same amount of time as usual. The staff are all friend very satisfactory. There was a time they said they were shorthanded, so it was not done in the same amount of time as usual. The staff are all friendly and very helpful. More
by poe19poe80
December 01, 2024
Gave good service. Due to being short staffed the work not done as fast. Satisfied with work Due to being short staffed the work not done as fast. Satisfied with work More
by poe19poe80
November 28, 2024
it was nice that I didn't have a way to drop off my vehicle and they came and picked it up for service and brought it back. vehicle and they came and picked it up for service and brought it back. More
by SEASTROMJANA
November 28, 2024
Had my truck service for warranty work did a good job. Even if it took them four months get it back to me, they did take care of me. Gave me a loaner car didn't charge me for that. Didnt charge me for my Even if it took them four months get it back to me, they did take care of me. Gave me a loaner car didn't charge me for that. Didnt charge me for my warranty deductible. I understand they are busy with other vehicles but i would bring it back to them. More
by JUSTINMILLIKIN1995
November 28, 2024
The work was completed earlier than expected and the damage was fixed. My car look better than before the accident. damage was fixed. My car look better than before the accident. More
by Bbessman
Employees Worked With
November 27, 2024
We are always pleased with the service we get at Campbell's! Very friendly, knowledgeable, and professional! Will always come back. Campbell's! Very friendly, knowledgeable, and professional! Will always come back. More
by MAGGIEMAYB4
Employees Worked With
November 26, 2024
Campbell’s is a great oil change business. Every time I tried making an appointment for something else they did not have the staff with the knowledge to help. They always had to bring in anoth Every time I tried making an appointment for something else they did not have the staff with the knowledge to help. They always had to bring in another guy who wasn’t going to be coming in for weeks. More
by toddberger07
Employees Worked With
November 26, 2024
I took my car in for brake noise. New rotors were put on by I still heard a noise. I talked to Austin , service manager and he had me bring it back in. He answered my questions and ex New rotors were put on by I still heard a noise. I talked to Austin , service manager and he had me bring it back in. He answered my questions and explained what I asked. He drove my car himself to listen to the noise. When he came back he told me what he thought it was. I was grateful for Austin he set my mind at ease. Thanks Austin Davies More
by LEENO
November 26, 2024
Campbell ford worked with me and even offered to get me a rental that would have been covered by the warranty. rental that would have been covered by the warranty. More
by Tony
